Manager Sales Engineering

ControlUp·Remote(UK)
Sales
Excel

WFA Digital Insight

In today's remote job market, the demand for adept sales engineering managers is surging, especially in tech-driven environments like ControlUp. With companies moving towards autonomous workplace solutions, skills in technical storytelling and leadership are crucial. The explosion of interest in digital employee experience (DEX) platforms has refined the focus of sales engineering, where candidates who can align technical capabilities with customer needs are highly sought after. ControlUp stands out for its commitment to building robust remote teams and fostering a culture of collaboration, making it an excellent opportunity for candidates looking to excel in a forward-thinking company. Before applying, ensure you are well-versed in technical engagement strategies and managing diverse, remote teams.

Job Description

About the Role

Join ControlUp as a Manager of Sales Engineering, where you'll lead a dedicated team of Sales Engineers across EMEA and APAC. This remote position emphasizes people management and cross-regional collaboration without daily hands-on technical execution.

Responsibilities

  • Lead, coach, and develop a distributed team of 8 Sales Engineers.
  • Set clear expectations and performance standards aligned with company goals.
  • Conduct regular 1:1 meetings, performance reviews, and career planning sessions.
  • Foster a culture emphasizing accountability and a customer-first mindset.
  • Collaborate closely with regional Sales leadership for alignment with Account Executives.
  • Ensure consistent technical engagement throughout the sales process, including discovery and demos.
  • Serve as an escalation point for complex sales opportunities.
  • Drive consistency in methodologies and customer experience across regions.

Requirements

  • Proven experience in sales engineering management or relevant fields.
  • Strong technical foundation, particularly in employee experience solutions.

Nice to Have

  • Previous experience in the DEX market or IT operations is beneficial.

Benefits

Enjoy a remote work environment that encourages innovation and teamwork with opportunities for travel (approximately 25%).

How to Stand Out

  • Familiarize yourself with ControlUp's platform and its use cases to engage effectively during interviews.
  • Showcase specific examples of how you've guided teams or projects in technical environments to demonstrate leadership skills.
  • Prepare to discuss your experience in cross-departmental collaboration, as this is key to the role's responsibilities.
  • Highlight any technical storytelling techniques you've employed to convey product value to diverse stakeholders.
  • Practicing negotiation strategies will be beneficial, as salary specifics aren't disclosed upfront.

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