Manager, Strategic Advisory Services

About the Role

The role requires a deep understanding of cybersecurity, the ability to lead and grow high-performing teams, and excellent communication skills to engage with executive and senior management individuals effectively. The manager must also be comfortable being the initial escalation point for difficult client situations and be adept at maintaining standardized and repeatable processes while engaging directly in customer work.

What You Will Do

• Oversee large and complex Strategic Advisory Services engagements, supporting a dedicated project team and engaging with executive-level individuals across various industry segments.
• Manage the day-to-day operations of the Strategic Advisory Services practice, serving as a primary contact for coordination of activities with internal stakeholders and customers.
• Act as the first point of escalation for any issues arising during service delivery, upholding and promoting the highest standards of quality across all Strategic Advisory Service offerings.
• Coach and mentor a team of highly skilled consultants, contributing to their growth and development.
• Hire, train, and develop new consultants to ensure the team's continued excellence.
• Develop, refine, and maintain tools, processes, and methodologies to deliver high-quality work efficiently and effectively.
• Collaborate with Crowdstrike leadership to develop strategic plans for the Strategic Advisory Services practice that align with organizational objectives.
• Effectively communicate at all levels within Crowdstrike and with customers, from executive leadership to technical support teams.
• Work with the Sales team to scope new customer engagements, identifying opportunities for growth and expansion.

What We Are Looking For

• At least 10 years of experience in team leadership, preferably in cybersecurity or a related field.
• Strong background in programmatic and security strategy, with the ability to advise clients on enhancing their security programs.
• Experience in developing and implementing tailored cyber initiatives for clients.
• Proven track record of leading high-performing teams and mentoring team members.
• Excellent communication and interpersonal skills, with the ability to engage with executive-level individuals.
• Strong problem-solving abilities, with the capacity to escalated issues effectively.
• Experience in sales support and thought leadership, with the ability to contribute to the growth of the Strategic Advisory Services practice.

Nice to Have

• Experience in AI-native cybersecurity solutions and their application in enhancing security programs.
• Knowledge of the current cybersecurity landscape, including emerging threats and technologies.
• Certification in cybersecurity or a related field, such as CISSP or CISM.
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing circumstances.

Benefits and Perks

• Competitive compensation package, reflecting the importance of this role in Crowdstrike's mission.
• Opportunities for career growth and professional development, including training and mentorship programs.
• Flexible, remote work arrangements, allowing for a healthy work-life balance.
• Access to cutting-edge technologies and tools, enabling the delivery of high-quality services to clients.
• Collaborative, dynamic work environment, with a team of experienced professionals dedicated to cybersecurity.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for advancement within the company, with a clear path for professional growth.
• A culture that values diversity, equity, and inclusion, ensuring a welcoming environment for all employees.

• Prepare to Showcase Programmatic Skills: Demonstrate your understanding of programmatic and cybersecurity principles, and be ready to discuss how you've applied these skills in previous roles.
• Highlight Leadership Experience: Emphasize your experience in leading teams, mentoring, and developing talent, as these skills are crucial for success in this role.
• Understand Crowdstrike's Mission and Values: Familiarize yourself with Crowdstrike's culture, mission, and values to show your alignment with the company's goals and ethos.
• Practice Explaining Technical Concepts Simply: Be prepared to explain complex cybersecurity concepts in simple terms, showcasing your ability to communicate effectively with both technical and non-technical stakeholders.
• Be Ready to Discuss Cybersecurity Trends: Stay updated on the latest cybersecurity trends, including emerging threats and technologies, to demonstrate your expertise and potential to contribute to thought leadership within the company.
• Prepare Questions for the Interview: Come prepared with thoughtful questions about the role, the team, and the company's approach to cybersecurity, showing your interest and engagement with the position.
• Showcase Your Problem-Solving Abilities: Highlight instances where you've effectively solved complex problems, especially those related to cybersecurity or team management, to demonstrate your capacity for critical thinking and problem-solving.