Marketing Operations Program Manager, Sold Funnel
WFA Digital Insight
As the demand for digital marketing specialists continues to grow, with a 25% increase in job openings over the past year, companies like Stripe are looking for skilled Marketing Operations Program Managers to drive sales development efficiency. With the global digital payments market projected to reach
Job Description
About the Role
The Marketing Operations Program Manager, Sold Funnel, is a critical role at Stripe, sitting at the intersection of technology, data, and program management. This position requires a deep understanding of internal stakeholder needs and prospective customer requirements, as well as an exceptional capacity to deliver results with urgency. The successful candidate will serve as a process owner and driver of key sales development workstreams, partnering with marketing, sales development, and internal product and engineering teams.The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe's global marketing engine. This team partners closely with various stakeholders to ensure campaigns are executed with precision, prospect data is accurate and actionable, and the marketing technology stack operates at scale. As a Marketing Operations Program Manager, you will be a systems thinker and operational leader focused on improving workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively.
What You Will Do
- Create and lead programs to transform sales development with AI-powered Sales Development Representatives (SDRs)
- Lead requirements, selection, contracting, implementation, and adoption of third-party software
- Drive new custom features in the company's implementation of third-party software
- Own end-to-end program delivery for initiatives, maintaining program communications and addressing recurring sales development operational challenges
- Define objectives, success metrics, and build repeatable processes that scale
- Partner with product and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
- Coordinate review cycles, pilots, and feedback collection during program execution
- Summarize required changes, identify launch-blocking issues, and escalate risks as needed
- Drive ongoing operations improvements through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
What We Are Looking For
- 6+ years of experience in B2B marketing/sales/revenue operations or a related program management role in a high-growth technology environment
- 3+ years of experience working day-to-day with CRM platforms, lead management, and Sales Development tools like Salesforce, Excel, Gong, Salesloft, Outreach, Orum, Dialpad, Vidyard, Qualified, and Clay
- Strong understanding of sales development workflows and processes
- Experience with AI-powered tools and technologies
- Excellent program management skills, with the ability to deliver results in a fast-paced environment
- Strong communication and stakeholder management skills
- Ability to work collaboratively with cross-functional teams, including marketing, sales, product, and engineering
Nice to Have
- Experience with marketing automation platforms and data management tools
- Knowledge of Agile development methodologies and experience working in an Agile environment
- Certification in Salesforce or other relevant technologies
- Experience with data analysis and visualization tools, such as Tableau or Power BI
Benefits and Perks
- Competitive salary and equity package
- Comprehensive health insurance and benefits
- Flexible PTO policy and remote work options
- Professional development opportunities and training budget
- Access to the latest technologies and tools
- Collaboration with a talented and diverse team
- Opportunity to work on high-impact projects and drive business growth
- Recognition and reward for outstanding performance
How to Stand Out
- When applying, be sure to highlight your experience with Salesforce and Excel, as well as any relevant certifications or training.
- Showcase your ability to drive sales development efficiency and scalability through process innovation and automation.
- Prepare to discuss your experience working with cross-functional teams, including marketing, sales, product, and engineering.
- Emphasize your understanding of sales development workflows and processes, as well as your ability to analyze data and drive insights.
- Be prepared to provide specific examples of your program management skills and experience delivering results in a fast-paced environment.
- Research Stripe's company culture and values, and be prepared to discuss how you align with them.
- Consider creating a portfolio or case study that demonstrates your skills and experience in marketing operations and program management.
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