Media Consultant/Customer Success Manager in Performance Marketing
WFA Digital Insight
The demand for performance marketing specialists has grown significantly, with a 25% increase in job postings in the last year. As companies shift their focus to data-driven marketing, the need for skilled professionals who can navigate AI-powered platforms has never been more pressing. Nexoya, a leading European AI marketing platform, is at the forefront of this trend, and their Media Consultant role offers a unique opportunity for candidates to work with cutting-edge technology and drive business growth. With the remote job market booming, candidates with strong analytical skills and a passion for AI are in high demand. Before applying, candidates should be aware of the importance of staying up-to-date with the latest industry trends and developments in AI and performance marketing.
Job Description
About the Role
As a Media Consultant at Nexoya, you will be the key point of contact for German and English-speaking customers, enabling them to extract the full value of the company's AI-based platform. Your primary objective will be to guide customers away from manual, spreadsheet-based processes and towards a new, data- and AI-driven way of working. You will work closely with the Account Management team to strategically develop customer accounts and collaborate with the Product and ML teams to advance the platform.The role entails managing customer accounts independently, from onboarding to renewal, and analyzing cross-channel performance data to identify optimization opportunities. You will provide advice and recommendations to customers on performance marketing topics and best practices for AI implementation. As a Media Consultant, you will be responsible for building strong relationships with customers and ensuring that digital marketing teams exceed their performance goals with the power of Nexoya's AI platform.
The ideal candidate will have several years of experience in performance marketing, a strong understanding of Google Ads, and excellent communication skills in German and English. You will be working in a fast-paced, dynamic environment, and your ability to work independently and as part of a team will be essential to your success.
What You Will Do
- Manage customer accounts independently, from onboarding to renewal
- Analyze cross-channel performance data to identify optimization opportunities
- Provide advice and recommendations to customers on performance marketing topics and best practices for AI implementation
- Collaborate with the Account Management team to strategically develop customer accounts
- Work closely with the Product and ML teams to advance the platform
- Build strong relationships with customers and ensure that digital marketing teams exceed their performance goals
- Stay up-to-date with the latest industry trends and developments in AI and performance marketing
- Develop and implement training programs to educate customers on the use of Nexoya's AI platform
- Conduct regular check-ins with customers to ensure they are achieving their marketing goals
What We Are Looking For
- Several years of experience in performance marketing (agency or advertiser side)
- Strong understanding of Google Ads and other digital marketing channels
- Excellent communication skills in German and English
- Strong analytical skills and ability to work with data
- Experience with incrementality testing, causal impact analysis, A/B testing, or econometrics/MMM
- Proactive mindset and drive to advise customers with high-quality solutions
- Curiosity about AI and automation
- Ability to work independently and as part of a team
- Willingness to travel occasionally for client meetings and team events
Nice to Have
- Experience working with AI-powered marketing platforms
- Knowledge of data analysis tools such as Excel, Google Analytics, or SQL
- Certification in Google Ads or other digital marketing channels
- Experience working in a startup or scale-up environment
- Familiarity with agile project management methodologies
Benefits and Perks
- Opportunity to work with a leading European AI marketing platform
- Ownership, growth opportunities, and direct impact on the company's success
- International, ambitious team with strong cohesion
- Hybrid setup, flexibility to work remotely or at home depending on location
- Twice a year, the entire team travels to a special location for Strategy Days
- Professional development opportunities, including training and certification programs
- Access to the latest marketing tools and technologies
- Competitive salary and benefits package
How to Stand Out
- Make sure you have a strong understanding of Google Ads and other digital marketing channels before applying.
- Highlight your analytical skills and ability to work with data in your resume and cover letter.
- Be prepared to discuss your experience with AI-powered marketing platforms and how you have used them to drive business growth.
- Show a willingness to learn and adapt to new technologies and trends in the industry.
- Prepare examples of times when you have built strong relationships with customers and helped them achieve their marketing goals.
- Be ready to discuss your experience working in a fast-paced, dynamic environment and how you handle stress and pressure.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.