Mobile Mortgage Advisor Assistant- Part-Time 12 MONTHS CONTRACT

About the Role

The role requires strong analytical thinking, attention to detail, and excellent communication skills. You will be working in a dynamic environment where no two days are the same, and you will be expected to be proactive, adaptable, and able to think critically. As a Mobile Mortgage Advisor Assistant, you will be the first point of contact for clients, responding to their inquiries, and providing guidance and support throughout the mortgage application process.

CIBC is committed to creating an inclusive environment where all team members and clients feel valued and supported. The company offers a range of benefits, including competitive compensation, banking benefits, wellbeing support, and employee and family assistance programs.

What You Will Do

• Respond to client inquiries and facilitate the mortgage application process
• Assist the Mortgage Advisor in activities to support their business, including administrative tasks and business development
• Identify and attract new clients to the Mortgage Advisor through marketing and business development activities
• Provide exceptional client service, ensuring that clients' needs are met and exceeded
• Assist with the preparation of mortgage applications, including gathering and verifying client information
• Maintain accurate and up-to-date records of client interactions and mortgage applications
• Collaborate with other team members to achieve business objectives and support the growth of the Mortgage Advisor's business
• Develop and maintain a thorough understanding of CIBC's mortgage products and services
• Stay up-to-date with industry trends and developments, including changes to mortgage regulations and policies
• Participate in training and development programs to enhance skills and knowledge

What We Are Looking For

• 2+ years of experience in a related field, preferably in residential mortgages
• Strong analytical thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
• Strong attention to detail and ability to maintain accurate records
• Ability to work independently and as part of a team
• Strong client service skills and ability to build trust with clients
• Ability to maintain confidentiality and handle sensitive client information

Nice to Have

• Experience in digital channels, including online mortgage applications and social media
• Knowledge of mortgage regulations and policies
• Certification in residential mortgages
• Bilingual or multilingual skills

Benefits and Perks

• Competitive compensation and benefits package
• Banking benefits, including discounted mortgage rates and banking services
• Wellbeing support, including employee and family assistance programs
• Opportunities for career development and advancement
• Flexible work arrangements, including remote work options
• Access to training and development programs
• Recognition and reward programs, including MomentMakers

• Ensure your resume and cover letter are tailored to the role, highlighting your analytical thinking and client service skills.
• Familiarize yourself with CIBC's mortgage products and services, as well as industry trends and developments.
• Be prepared to provide examples of your experience in residential mortgages, including any relevant certifications or training.
• Practice your communication and interpersonal skills, as these will be assessed during the interview process.
• Consider showcasing your skills in digital channels, such as online mortgage applications and social media, to demonstrate your ability to work in a fast-paced and dynamic environment.
• Research CIBC's values and culture to demonstrate your understanding of the company's commitment to trust, teamwork, and accountability.