NACO Danaher Business System Service Leader (Continuous Improvement Leader)
WFA Digital Insight
As demand for digital transformation specialists grows, roles like this NACO Danaher Business System Service Leader are increasingly vital. With the remote job market expanding, companies like Danaher are looking for skilled professionals to drive continuous improvement. Given that the global digital skills gap is expected to reach 30% by 2027, candidates with strong communication and problem-solving skills are in high demand. With its commitment to innovation and customer satisfaction, Danaher stands out in the industry. Before applying, candidates should be aware of the company's focus on DBS and Lean principles, as well as its emphasis on collaboration and leadership.
Job Description
About the Role
The NACO Danaher Business System Service Leader plays a crucial role in driving continuous improvement across the organization. As a key member of the North America Commercial Organization, this individual will develop and execute the DBS roadmap, leading to sustained P&L, CVD, and QDCI improvements. The successful candidate will have a strong background in DBS, Lean, or similar methodologies, with experience in training and coaching teams.Day-to-day, the Service Leader will work closely with senior leaders, sales teams, and other functions to drive the use of DBS fundamental and growth tools. This will involve analyzing operational inefficiencies, developing and executing improvement initiatives, and facilitating DBS training and coaching. The role reports to the Vice President, North America Service, and will work remotely in the USA, with up to 30% travel required.
The NACO Danaher Business System Service Leader will be part of a dynamic team that is passionate about innovation and customer satisfaction. With a strong focus on collaboration and leadership, this individual will have the opportunity to make a real impact on the organization.
What You Will Do
- Drive sustained P&L, CVD, and QDCI improvements aligned to Policy Deployment and Daily Management using DBS tools and standard work
- Develop and execute the NACO service DBS roadmap, including active leadership in Policy Deployment and Daily Management review processes
- Deliver and facilitate DBS training and coaching across all levels, including senior leaders, using internal and external resources
- Lead and sustain kaizen execution, certification processes, and DBS capability development through structured training and MBB progression
- Diagnose operational inefficiencies and implement DBS and AI-enabled analytics solutions to improve workflows and business performance
- Collaborate with cross-functional teams to drive growth and improvement initiatives
- Analyze data and metrics to assess business performance and drive decision-making
- Develop and maintain relationships with key stakeholders, including senior leaders and sales teams
- Stay up-to-date with industry trends and best practices in DBS and Lean methodologies
What We Are Looking For
- Bachelor's degree in Business, Science, Engineering, or related field with 14+ years of relevant experience
- Master's degree preferred
- Demonstrated experience applying DBS, Lean, or Growth tools, including kaizen facilitation, Policy Deployment, and Daily Management systems
- Proven experience training and coaching DBS or Lean tools and leading structured improvement initiatives across functions
- Experience using data analysis tools, metrics, and performance systems to assess business performance and drive decision-making
- Experience working in a continuous improvement or DBS-based environment within a service, commercial, or operations organization
- Strong communication, problem-solving, and process improvement capabilities
- Ability to influence and negotiate at all levels of the organization
Nice to Have
- Experience with AI-enabled analytics solutions and data-driven decision-making
- Knowledge of industry trends and best practices in digital transformation and innovation
- Certification in DBS, Lean, or Six Sigma
- Experience working in a remote or virtual team environment
Benefits and Perks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Comprehensive health and wellness programs
- Generous paid time off and holidays
- Retirement savings plan and matching program
- Employee recognition and reward programs
How to Stand Out
- Be prepared to provide specific examples of your experience with DBS, Lean, or similar methodologies, and how you have applied them in previous roles.
- Showcase your ability to communicate complex ideas and data-driven insights to both technical and non-technical stakeholders.
- Highlight your experience with data analysis tools and metrics, and how you have used them to drive business decisions.
- Demonstrate your understanding of industry trends and best practices in digital transformation and innovation.
- Prepare to discuss your approach to leadership and collaboration, and how you have successfully led cross-functional teams in the past.
- Be ready to talk about your experience with continuous improvement initiatives and how you have driven growth and improvement in previous roles.
- Show enthusiasm for the company's commitment to innovation and customer satisfaction, and highlight your own passion for driving continuous improvement.
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