National Account Manager - UPS Power
WFA Digital Insight
As the demand for energy-efficient solutions continues to rise, companies like Vertiv are looking for skilled professionals to drive sales and growth. With a growth rate of 25% in the UPS market, professionals with strong account management skills and a solid understanding of the industry are in high demand. Vertiv stands out for its commitment to innovation and customer satisfaction. Before applying, candidates should be aware of the importance of building strong relationships with key stakeholders and staying up-to-date with the latest industry trends.
Job Description
About the Role
The National Account Manager position is a key role within the Enterprise, Commercial & Light Industrial team at Vertiv, focusing on managing high-priority accounts within the enterprise market vertical. This role is crucial in driving sales growth and ensuring customer satisfaction. As part of a specialized sales team, the successful candidate will work closely with application engineers and sales support teams to deliver tailored solutions to customers.The day-to-day responsibilities of this role involve building and maintaining strong relationships with allocated accounts, promoting Vertiv's product offerings, and identifying new business opportunities. The ideal candidate will be able to work effectively in a team environment, communicate complex technical information to customers, and develop account plans to drive growth.
As a key member of the sales team, the National Account Manager will be expected to contribute to the development of sales strategies, participate in pipeline creation calls, and engage with dedicated marketing activities. Strong commercial acumen, excellent communication skills, and the ability to build and maintain strong networks are essential for success in this role.
What You Will Do
- Build and maintain long-term relationships with allocated accounts to ensure high levels of customer satisfaction
- Promote Vertiv's product offerings, including Busbar, Switchgear, ACP Power Products, and Thermal Management solutions
- Continuously inform accounts of new product developments and service offerings
- Develop and lead new opportunities within the account, coordinating with application engineering and sales support teams
- Engage with dedicated marketing activities for Vertiv products and services
- Develop and manage account plans to drive growth and retention
- Participate in pipeline creation calls, pipeline review calls, demand generation, and activity planning sessions
- Contribute to the monitoring of the market, identifying new business opportunities and promoting them to the business
- Undertake presentations to key stakeholders, including organizational capabilities, portfolio overviews, technical deep-dives, and value-add presentations
What We Are Looking For
- Proven experience in account management, preferably in the UPS power or related industry
- Strong commercial acumen and negotiation skills
- Excellent communication and interpersonal skills
- Ability to build and maintain strong networks, both internally and externally
- Strong technical proficiency, with the ability to develop into a 'generalist' role
- Experience with Excel and other sales management tools
- Strong industry knowledge and understanding of market trends
- Ability to work effectively in a team environment and contribute to sales strategies
Nice to Have
- Experience working with application engineers and sales support teams
- Knowledge of thermal management solutions and their applications
- Familiarity with sales management software and CRM systems
- Certification in sales or account management
Benefits and Perks
- Competitive salary and bonus structure
- Comprehensive benefits package, including health insurance and pension scheme
- Opportunity to work with a leading company in the UPS power industry
- Collaborative and dynamic work environment
- Professional development and training opportunities
- Flexible working arrangements, including remote work options
- Access to cutting-edge technology and innovative products
- Recognition and reward schemes for outstanding performance
How to Stand Out
- Ensure your resume and cover letter are tailored to the account management role, highlighting your experience and skills in sales, customer relationships, and technical proficiency.
- Develop a strong understanding of the UPS power industry, including market trends and key players, to demonstrate your expertise and interest in the field.
- Prepare examples of successful account management strategies and sales growth achievements to discuss during the interview.
- Familiarize yourself with Vertiv's products and services, including their applications and benefits, to show your enthusiasm for the company and role.
- Be prepared to discuss your experience working with cross-functional teams, including application engineers and sales support teams, and your ability to communicate complex technical information to customers.
- Research the company culture and values to understand the importance of teamwork, innovation, and customer satisfaction at Vertiv.
- Consider creating a portfolio or case studies of your previous work, highlighting your achievements and impact in previous roles, to share with the interviewer.
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