National HR Director, Care Center Operations
WFA Digital Insight
As the demand for skilled HR professionals in healthcare continues to grow, with a 25% increase in job postings over the past year, Privia Health's National HR Director role stands out. With the company's commitment to fostering a work environment that encourages employees to bring their whole selves to work, this role is perfect for those who value diversity and inclusion. Candidates should be aware that the ideal candidate will have at least 10 years of HR experience and a deep understanding of clinic operations and clinical staffing models.
Job Description
About the Role
The National HR Director, Care Center Operations is a pivotal leadership role that aligns HR initiatives with the operational and strategic goals of healthcare clinics across multiple markets. The successful candidate will be responsible for establishing a strong identity and culture for this burgeoning vertical. As the primary point of contact for HR due diligence in practice acquisitions, this individual will oversee the execution of the HR function for all Privia-owned practices.The role entails providing strategic guidance and support to HR leaders, overseeing the HR function to close best practice gaps, and creating efficiencies for scale. The National HR Director will also be responsible for managing the HR onboarding process for new practices and large-scale clinical acquisitions, as well as conducting ongoing evaluations of HR service delivery to ensure customer satisfaction and regulatory adherence.
What You Will Do
- Oversee HR leaders providing services to independent practices, including direct supervision and dotted line matrices
- Lead the HR function to close best practice gaps, create efficiencies for scale, and harmonize policies and vendors
- Manage HR-related audits for incoming entities
- Conduct ongoing evaluation of HR service delivery to ensure customer satisfaction and regulatory adherence
- Serve as the primary point of contact for Business Development HR Due Diligence for practice acquisitions
- Oversee Office Managers in owned practices to execute day-to-day HR functions
- Collaborate on compensation strategies to ensure they are competitive and equitable
- Provide guidance on incentive programs and oversee benefits administration for employed clinical groups
- Ensure clinical HR compliance across all locations where Privia employs clinical professionals
- Coach clinic leaders on effective people management and lead teams through the Career Committee and performance review processes
- Partner with Sales and Recruiting teams to expand HR service offerings to new and existing practices
What We Are Looking For
- 10+ years of HR experience with at least 5 years in progressive HR leadership
- Minimum of 3+ years in a multi-site healthcare environment with a deep understanding of clinic operations and clinical staffing models
- Experience with HRIS, preferably Workday
- Strong project management skills and Google Enterprise experience
- Certifications: PHR or SHRM-CP minimum
- Ability to travel regularly to various clinic locations
Nice to Have
- Experience with digital skills and remote work
- Knowledge of healthcare regulations and compliance
- Familiarity with clinic operations and management
Benefits and Perks
- Competitive salary and bonus structure
- Annual bonus targeted at 15%
- Restricted stock units
- Comprehensive benefits package, including medical, dental, vision, life, and pet insurance
- 401K and paid time off
- Remote work stipend and expense reimbursement
How to Stand Out
- To stand out, highlight your experience in HR leadership and your understanding of clinic operations and clinical staffing models.
- Be prepared to discuss your experience with HRIS and project management tools.
- Show your knowledge of healthcare regulations and compliance, and how you have applied this in previous roles.
- Research the company culture and values, and be prepared to discuss how you align with them.
- Be prepared to discuss your experience working remotely and your ability to manage a team in a remote setting.
- Use specific examples to demonstrate your skills and experience, rather than just listing them.
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