Operational Readiness Lead (Telecommuter, US)
WFA Digital Insight
The demand for operational leaders with expertise in Salesforce and Excel has grown significantly in the remote job market, with a 25% increase in job postings over the past year. As companies like Computacenter continue to expand their remote teams, the need for skilled professionals who can drive operational readiness and coordination has become crucial. With the remote work trend showing no signs of slowing down, candidates with experience in sales operations, business operations, or supply chain management are in high demand. Before applying, candidates should be prepared to showcase their analytical, execution-focused mindset and ability to consolidate complex information into clear, actionable reporting.
Job Description
About the Role
The Operational Readiness Lead is a critical role within the Rapid Data Center Deployment organization at Computacenter. As the operational quarterback, this professional will manage post-sales readiness through pre-deployment operational activities, driving alignment, accountability, and execution across multiple business functions. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to consolidate complex information from multiple workstreams into clear, actionable reporting for executive stakeholders and cross-functional teams.The Operational Readiness Lead will work closely with various teams, including sales, finance, supply chain, and back-office support, to ensure seamless coordination and execution. This role requires a highly organized, execution-focused individual who can identify and escalate risks, maintain visibility into delivery readiness, and develop reliable, repeatable reporting mechanisms.
The Operational Readiness Lead will be responsible for standardizing and consolidating operational inputs, reporting, and tracking across multiple teams and systems into a unified operational framework and source of visibility. This will involve managing and coordinating post-sales to pre-deployment operational activities, serving as the primary liaison between sales, finance, supply chain, back-office support, project management teams, and external vendors and partners.
What You Will Do
- Own visibility and coordination across the end-to-end material and operational lifecycle, from procurement and tracking through release, handoff, invoicing, and deployment readiness
- Standardize and consolidate operational inputs, reporting, and tracking across multiple teams and systems into a unified operational framework and source of visibility
- Manage and coordinate post-sales to pre-deployment operational activities for rapid data center deployment programs
- Serve as the primary liaison between sales, finance, supply chain, back-office support, project management teams, and external vendors and partners
- Consolidate updates and dependencies across multiple functional workstreams into centralized program tracking and executive reporting
- Develop and maintain reliable, repeatable reporting mechanisms, dashboards, status summaries, and operational trackers
- Ensure executive stakeholders and project teams have clear visibility into activity status
- Drive operational readiness by tracking procurement, financial approvals, supply chain timelines, partner deliverables, and deployment milestones
- Identify risks, delays, and process gaps early, escalating issues with clarity and actionable recommendations
- Support budgeting, forecasting, and financial tracking activities related to deployment readiness and operational execution
- Coordinate cross-functional meetings, action-item tracking, and follow-up activities to ensure accountability and execution
What We Are Looking For
- Legally eligible to work in the United States
- Bachelor’s degree or equivalent practical experience
- PMP or related program/project management certification preferred
- Minimum 10 years of experience in sales operations, business operations, supply chain program management, or related operational leadership roles
- Experience building operational dashboards, KPI reporting, and data analysis
- Strong analytical, problem-solving, and communication skills
- Ability to work in a fast-paced, high-growth environment
- Experience with Salesforce and Excel
Nice to Have
- Experience in data center deployment or related fields
- Knowledge of supply chain management and logistics
- Certification in lean six sigma or agile methodologies
- Experience with project management tools and software
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading company in the technology industry
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Comprehensive health insurance and wellness programs
- Generous paid time off and holiday policy
How to Stand Out
- To stand out as an Operational Readiness Lead, highlight your experience with Salesforce and Excel, and be prepared to provide examples of how you have driven operational readiness and coordination in previous roles.
- Showcase your analytical and problem-solving skills by providing specific examples of how you have identified and escalated risks, and developed reliable, repeatable reporting mechanisms.
- Be prepared to discuss your experience with data analysis and KPI reporting, and how you have used data to drive business decisions.
- Emphasize your ability to work in a fast-paced, high-growth environment, and your experience with cross-functional teams and stakeholders.
- Research the company culture and values, and be prepared to discuss how your skills and experience align with them.
- Prepare examples of your experience with budgeting, forecasting, and financial tracking, and be ready to discuss how you have supported deployment readiness and operational execution in previous roles.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.