Operations Coordinator

Hadley Designs·Remote(Brazil, Canada, France, India, Mexico, United States)
Operations
Excel

WFA Digital Insight

The demand for skilled operations coordinators has surged in recent years, with a 25% increase in job postings in the last quarter alone. As companies like Hadley Designs continue to scale, the need for experts who can streamline product launches and improve process efficiency has become paramount. With the rise of remote work, professionals with strong organizational skills and the ability to work independently are in high demand. Hadley Designs, a family-founded brand redefining early education, is seeking an Operations Coordinator to drive their product launch engine forward. Before applying, candidates should be aware that this role requires strong judgment, proactive problem-solving, and excellent communication skills.

Job Description

About the Role

The Operations Coordinator role at Hadley Designs is a critical component of the company's growth strategy, sitting at the intersection of cross-functional teams, systems, and leadership. As an Operations Coordinator, you will be responsible for ensuring the reliability, clarity, and execution of the product engine, leading the coordination of cross-functional teams to ensure that product launches happen on time, with high quality, and with clear communication across teams. Your day-to-day responsibilities will involve project planning and management, team coordination, and process improvement. Hadley Designs is a family-founded brand that is redefining early education through creativity and purpose. The company designs screen-free, beautifully crafted learning tools that help parents and teachers make learning fun, engaging, and meaningful for children. As an Operations Coordinator, you will be working closely with the Chief Creative Officer (CCO) and functional leads across the organization to ensure that product launches align with the company's strategic objectives. The Operations Coordinator role is not a traditional project management role, but rather a strategic partner to the CCO and leadership team. You will be expected to proactively identify risks, resolve blockers, and implement process improvements that strengthen execution over time.

What You Will Do

  • Own and manage project plans, dependencies, and timelines across teams to ensure that every product launch is executed efficiently and on schedule
  • Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers
  • Maintain and ensure the accuracy of project management tools such as ClickUp, Airtable, and Box
  • Provide clear, concise updates to leadership on project status, potential risks, and next steps to keep the entire organization aligned
  • Serve as the trusted execution partner to leadership, ensuring that work moves forward efficiently and effectively
  • Collaborate with cross-functional teams to ensure that product launches happen on time, with high quality, and with clear communication across teams
  • Identify opportunities for process improvements that increase efficiency and enhance execution
  • Develop and implement strategies to improve the reliability, clarity, and execution of the product engine
  • Analyze data and metrics to inform decision-making and drive process improvements
  • Work closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs

What We Are Looking For

  • 2+ years of experience in operations, project management, or a related field
  • Strong judgment and ability to drive decisions independently
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced, high-impact environment
  • Strong problem-solving and analytical skills
  • Experience with project management tools such as ClickUp, Airtable, and Box
  • Ability to maintain confidentiality and handle sensitive information
  • Strong organizational and time management skills
  • Ability to work independently and as part of a team

Nice to Have

  • Experience in the education or technology industry
  • Knowledge of Agile project management methodologies
  • Experience with data analysis and metrics-driven decision making
  • Certification in project management or a related field

Benefits and Perks

  • Opportunity to work with a family-founded brand that is redefining early education
  • Collaborative and dynamic work environment
  • Professional development opportunities
  • Flexible work arrangements and remote work options
  • Access to cutting-edge technology and tools
  • Competitive compensation and benefits package
  • Opportunity to work with a talented and dedicated team
  • Recognition and reward for outstanding performance

How to Stand Out

  • Be prepared to provide specific examples of your experience with project management tools and process improvement strategies.
  • Highlight your ability to work effectively in a fast-paced, high-impact environment and drive decisions independently.
  • Show a strong understanding of the education or technology industry and how your skills and experience can be applied to this role.
  • Be prepared to discuss your experience with data analysis and metrics-driven decision making.
  • Research the company culture and values, and be prepared to discuss how you align with them.
  • Have a portfolio or examples of your work ready to share, especially if you have experience with project management or operations.
  • Don't be afraid to ask questions about the company culture, team, and expectations during the interview process.

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