Operations Coordinator.

## About the Role Pavago is seeking an Operations Coordinator to provide day-to-day support across core business functions, ensuring operations run smoothly and efficiently.

## Responsibilities - Track workflows across departments, ensuring tasks are completed on schedule and according to SOPs - Maintain operational databases and dashboards, generating weekly/monthly reports on KPIs - Manage vendor communication, track service delivery, and ensure invoices are routed/approved - Coordinate between teams to align on projects, events, or recurring tasks

## Requirements - 2+ years in operations, coordination, or business support roles - Proficiency with Microsoft Office/Google Workspace - Familiarity with ERP, CRM, or operational systems (Salesforce, HubSpot) - Strong Excel/Google Sheets skills (dashboards, pivot tables, KPI tracking)

## Nice to Have - Background in process improvement (Lean, Six Sigma, Kaizen) - Experience preparing SOPs and operational documentation - Exposure to data visualization tools (Power BI, Tableau, Looker)

- Showcase your proficiency in CRM systems like Salesforce and HubSpot, highlighting your ability to manage complex workflows and data analysis.

• Develop a strong understanding of Excel and Google Sheets, focusing on dashboard creation, pivot tables, and KPI tracking.
• Prepare examples of process improvement initiatives you've led or been a part of, emphasizing your analytical mindset and ability to spot trends and inefficiencies.
• Be ready to discuss your experience with cross-functional collaboration, highlighting your ability to work with various teams and stakeholders.
• Consider creating a portfolio that demonstrates your operational skills, including sample reports, process maps, and dashboards.