Operations Manager A379

About the Role

As a key member of the team, the Operations Manager will work directly with company leadership to ensure products move efficiently from manufacturing to warehouse to customer. This will involve proactively preventing operational bottlenecks, stockouts, fulfillment issues, and launch delays.

The ideal candidate will be deeply organized, highly proactive, and detail-oriented, with a strong blend of operational strategy and hands-on execution.

What You Will Do

• Manage day-to-day relationships with global 3PL providers across US, EU, UK, and AUS markets
• Lead recurring operational syncs with fulfillment partners to ensure SLA performance remains on track
• Create and submit Warehouse Receiving Orders (WROs) and monitor inbound inventory workflows
• Conduct daily order audits to ensure accuracy and timeliness
• Develop and implement inventory forecasting models to minimize stockouts and excess inventory
• Collaborate with the supply chain team to optimize logistics costs and strengthen coordination across suppliers and fulfillment partners
• Analyze operational data to identify areas for improvement and implement process changes
• Develop and maintain operational documentation and training materials
• Ensure compliance with all relevant laws, regulations, and company policies

What We Are Looking For

• 3+ years of experience in operations management, preferably in the e-commerce or health and wellness industry
• Strong knowledge of Excel and Google Sheets, with experience in inventory management and forecasting
• Proven track record of building and maintaining strong relationships with 3PL providers and suppliers
• Excellent analytical and problem-solving skills, with the ability to think critically and outside the box
• Strong communication and project management skills, with the ability to work independently and as part of a team
• Experience with Shopify or other e-commerce platforms
• Knowledge of supply chain management principles and practices
• Bachelor's degree in a related field, such as operations management, supply chain management, or business administration

Nice to Have

• Experience with data analysis and visualization tools, such as Tableau or Power BI
• Knowledge of lean manufacturing or six sigma principles
• Certification in supply chain management or operations management
• Experience working in a fully remote team environment

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a fast-growing and innovative company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible working hours and remote work arrangements
• Access to the latest technology and tools
• Recognition and reward for outstanding performance
• Comprehensive health and wellness benefits package
• Paid time off and vacation days
• Retirement savings plan and employer matching contributions

• Make sure to highlight your experience with Excel and Google Sheets, as well as your knowledge of inventory management and forecasting.
• Be prepared to talk about your experience building and maintaining relationships with 3PL providers and suppliers.
• Show examples of your analytical and problem-solving skills, and be prepared to walk the interviewer through your thought process.
• Research the company and the role, and be prepared to ask informed questions during the interview.
• Don't be afraid to ask about the company culture and values, and how they impact the way the team works.
• Make sure to follow up with a thank-you note or email after the interview, to express your gratitude and reiterate your interest in the role.