Operations software assistant

About the Role

Day-to-day, the role entails reviewing current processes, identifying areas for improvement, and implementing changes using tools like Claude AI. This involves not just coding but also thinking operationally about what tools to build and why, ensuring they align with the company's goals. The role is freelance, with 35 hours of work per week, offering a flexible schedule that can accommodate different time zones across Europe.

Bulldog Digital Media is a team of 12 professionals with expertise in SEO, content, link building, and PR, based in the UK, Serbia, and North Macedonia. The company culture is described as friendly and passionate, with a focus on quality and a flexible, remote-first approach. This means the Operations Software Assistant will have the opportunity to work with a diverse team that values collaboration and innovation.

What You Will Do

• Review current processes and suggest improvements to increase efficiency and scalability.
• Build additional internal tools using Claude AI to support the delivery and efficiency of the marketing and SEO teams.
• Own the maintenance of these tools, including fixes, improvements, and updates, to ensure they continue to meet the company's evolving needs.
• Monitor internal tools and portals to ensure they run smoothly and address any issues promptly.
• Communicate changes, updates, and the operational aspects of these tools to the team, ensuring everyone is informed and able to utilize them effectively.
• Collaborate with the Operations Manager to identify tasks where the company can save time, implementing solutions that improve overall productivity.
• Take on a variety of tasks aimed at improving the agency's operations, working closely with the Operations Manager to prioritize and execute these projects.
• Utilize problem-solving skills to address operational challenges and find creative solutions that align with the company's goals.
• Stay updated on the latest trends and tools in digital operations, suggesting ways to incorporate these into the company's workflow for continuous improvement.

What We Are Looking For

• Strong understanding of digital skills, particularly in improving processes for scalability.
• Experience with link building, SEO, and the AI ranking space is beneficial but not required.
• Intuitive thinking on how to improve processes, with the ability to scale them.
• Strong English skills and clear communication on project progress.
• Comfortable using Claude AI to code and create tools, with a willingness to learn and adapt to new technologies.
• Enthusiasm for improving processes and the confidence to independently own projects.
• Ability to work remotely and manage time effectively in a flexible, remote-first work culture.
• Previous experience in a similar operations role, particularly in a digital marketing or SEO context.

Nice to Have

• Basic coding skills, with an understanding of how to use AI tools like Claude for operational tasks.
• Experience with project management tools and software, which could be beneficial for organizing tasks and workflows.
• Knowledge of digital marketing principles, which could help in understanding the broader context of the company's operations.

Benefits and Perks

• Competitive salary range of
  2k -

  9k per year, for 35 hours of work per week, as a freelancer.
• The opportunity to work with a friendly, passionate team that values quality and collaboration.
• Flexible, remote-first work culture that accommodates different time zones across Europe.
• Your birthday off, fully paid, as part of the company's appreciation for work-life balance.
• The security of a contract with notice periods, providing stability and predictability.
• Opportunities for growth and professional development within the company, as it continues to expand and innovate in the digital marketing space.

• Ensure your portfolio includes examples of process improvements you've implemented in previous roles, highlighting any tools or technologies you've used.
• When applying, emphasize your ability to work independently and contribute to a team's growth, as these are key aspects of the Operations Software Assistant role.
• Prepare to discuss your experience with digital operations, including any relevant tools or software you've used, and how you stay updated on the latest trends in the field.
• In your application, mention any experience you have with Claude AI or similar tools, and be ready to provide examples of how you've used them to improve processes or solve operational challenges.
• Consider reaching out to current or former employees of Bulldog Digital Media to gain insights into the company culture and what makes a candidate successful in this role.
• Be prepared to negotiate your salary based on your experience and the value you can bring to the company, considering the
  2k -

  9k range as a starting point.