Partner Solutions Architect (EMEA)
Software Development
Excel
WFA Digital Insight
As demand for cloud solutions and technical expertise continues to rise, the role of a Partner Solutions Architect has become increasingly critical in driving business growth through strategic partnerships. With the global cloud market projected to reach
.6 trillion by 2027, companies like Datadog are looking for skilled professionals who can bridge the gap between technical expertise and business acumen. This role stands out due to its focus on enabling partner success and its requirement for a deep understanding of technical solutions, making it an exciting opportunity for those with a passion for learning and a solid technical grounding. Before applying, candidates should be aware of the need for strong presentation skills, a self-starter mindset, and the ability to articulate complex technical value propositions to both technical and non-technical stakeholders.
Job Description
About the Role
The Partner Solutions Architect is a pivotal role at Datadog, responsible for supporting various technical initiatives and activities for the company's partners. This involves working closely with the Director, Adoption Services, and collaborating with both internal and partner resources to drive success. The role is aligned with the Channels & Alliances business segment and focuses on ensuring the successful onboarding, training, enablement, and certification of partner technical resources.Day-to-day, the Partner Solutions Architect will participate in joint business planning and review sessions to ensure direct alignment between Datadog and partner technical teams. This involves analyzing and understanding partner service offerings, providing recommendations to enhance their value through greater adoption of Datadog features and capabilities, and advocating for partners' technical concerns.
The role is part of a growing global team that collaborates constantly to share knowledge and advance technical skillsets. As such, the Partner Solutions Architect will be expected to continuously curate and evolve lead and best practices for Datadog platform adoption and success.
What You Will Do
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and partner technical teams;
- Collaborate internally to support partner technical initiatives such as end-customer demonstrations and proofs of value;
- Partner team enablement workshops; assessment, advice, and coaching on lead practices;
- Advocate on behalf of partners' technical concerns with Datadog internal teams and personnel;
- Analyze and understand partner service offerings on a regular basis and provide recommendations to enhance their value;
- Collaborate with Datadog's product management, engineering, and technical services teams to help identify and prioritize new features and capabilities;
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success;
- Develop and maintain a deep understanding of Datadog's products and services to effectively communicate their value to partners;
- Stay up-to-date with industry trends and competitor activity to identify opportunities for growth and improvement.
What We Are Looking For
- A solid technical grounding with hands-on experience in IT Development and/or Operations;
- A demonstrable track record and passion for learning;
- Self-starter, tech-savvy professional with solid business acumen;
- Ability to articulate Datadog value from server room to boardroom;
- Confident presentation skills;
- Current EU residency;
- Hands-on experience in at least two of the following areas: Observability (Datadog, Splunk, AppD, New Relic, or Dynatrace), Public Cloud (AWS, Azure, GCP, or Alibaba), Containerization (Docker, Kubernetes, OpenShift, Cloud Foundry), Dev/Scripting (Python, Javascript, Ruby, Perl, PHP, Go), Config Mgmt (Terraform, Ansible, Puppet, Chef), CI/CD (Jenkins, Gitlab);
- Proficiency in Excel and experience with data analysis;
- Strong understanding of technical solutions and the ability to communicate them effectively.
Nice to Have
- Previous experience working in a technical role for or supporting channel partners;
- Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
- Previous experience with root-cause-analysis, troubleshooting, and debugging.
Benefits and Perks
- Generous and competitive global benefits;
- Opportunities for professional growth and development;
- Collaborative and dynamic work environment;
- Flexible working hours and remote work options;
- Access to cutting-edge technology and tools;
- Recognition and reward for outstanding performance;
- Comprehensive health insurance and wellness programs;
- Retirement savings plans and financial assistance programs.
How to Stand Out
- Ensure your resume and cover letter are tailored to the role, highlighting your technical grounding, business acumen, and experience working with partners or in a similar technical capacity.
- Develop a strong understanding of Datadog's products and services before applying, and be prepared to articulate their value proposition.
- Showcase your problem-solving skills and ability to communicate complex technical information to both technical and non-technical stakeholders.
- Prepare examples of times when you had to collaborate with cross-functional teams to drive technical initiatives and partner success.
- Be ready to discuss your experience with cloud migration, DevOps, and other technical initiatives relevant to the role.
- Highlight any experience you have with data analysis and proficiency in Excel, as these are key skills for the position.
- Consider creating a portfolio or examples of your work that demonstrate your technical expertise and ability to drive partner success.
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