Partner Solutions Architect (GSI) - AMER West
WFA Digital Insight
As remote work continues to shape the future of the tech industry, companies like Datadog are at the forefront of innovation. With a surge in demand for skilled professionals in digital transformation, cloud migration, and DevOps, this role offers a unique opportunity for growth. According to recent statistics, the need for experts in observability and public cloud has seen a significant spike, with a 25% increase in job postings over the last year. Datadog, a leader in cloud monitoring, is looking for a Partner Solutions Architect to drive technical initiatives and support partner success. Candidates should be prepared to showcase their technical expertise, passion for learning, and ability to collaborate in a fast-paced environment.
Job Description
About the Role
The Partner Solutions Architect plays a critical role in supporting Datadog's partner ecosystem, enabling the company's growth and success. As a trusted technical advisor, this individual will work closely with partners to drive technical initiatives, provide guidance on best practices, and ensure the successful onboarding and enablement of partner technical resources. The role involves collaboration with internal teams, including product management, engineering, and technical services, to identify and prioritize new features and capabilities.A key aspect of this role is the ability to articulate Datadog's value proposition to both technical and non-technical stakeholders, leveraging a deep understanding of the company's products and services. The Partner Solutions Architect will participate in joint business planning and review sessions, provide recommendations to enhance partner services, and advocate for partner technical concerns.
Datadog operates as a hybrid workplace, valuing office culture while also embracing the flexibility of remote work. This role offers the opportunity to work with a talented team of professionals who are passionate about technology and dedicated to delivering exceptional results.
What You Will Do
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources
- Participate in periodic joint business planning and review sessions to align Datadog and partner technical teams
- Collaborate internally to support partner technical initiatives, including end-customer demonstrations and proofs of value
- Advocate for partner technical concerns, working with internal teams to resolve issues
- Analyze and understand partner service offerings, providing recommendations to enhance their value through Datadog features and capabilities
- Collaborate with product management, engineering, and technical services teams to identify and prioritize new features and capabilities
- Help curate and evolve lead/best practices for Datadog platform adoption and success
- Develop and maintain a deep understanding of Datadog's products and services, staying up-to-date with the latest developments and advancements
- Foster strong relationships with partners, ensuring their success and satisfaction with Datadog's solutions
What We Are Looking For
- A solid technical grounding with hands-on experience in IT development and/or operations
- A demonstrable track record and passion for learning, with 10-15 years of experience in a customer or partner-facing technical role
- Self-starter with solid business acumen and the ability to articulate technical value from a business perspective
- Confident presentation skills and the ability to communicate complex technical concepts to both technical and non-technical audiences
- Hands-on experience in two or more of the following areas: observability, public cloud, containerization, Dev/Scripting, config management, CI/CD
- Experience working in a technical role for or supporting channel partners
- Experience using Datadog and/or other cloud monitoring tools
- Strong analytical and problem-solving skills, with the ability to troubleshoot and debug complex technical issues
Nice to Have
- Previous experience with root-cause-analysis and troubleshooting
- Knowledge of cloud migration, application modernization, and DevOps transformation
- Experience with agile development methodologies and version control systems
- Certification in relevant technical areas, such as AWS or Azure
Benefits and Perks
- Competitive compensation package
- Opportunity to work with a leading tech company and contribute to its growth and success
- Flexible remote work arrangements and a hybrid workplace model
- Access to cutting-edge technology and tools
- Professional development opportunities, including training and certification programs
- Collaborative and dynamic work environment with a team of talented professionals
- Comprehensive benefits package, including health insurance, retirement savings, and paid time off
- Recognition and reward for outstanding performance and contributions to the company's success
How to Stand Out
- Develop a strong understanding of Datadog's products and services, showcasing your technical expertise and passion for learning.
- Highlight your experience working with partners or in a customer-facing technical role, demonstrating your ability to communicate complex technical concepts and drive technical initiatives.
- Showcase your problem-solving skills, providing examples of how you've troubleshoot and debug complex technical issues in the past.
- Be prepared to discuss your experience with cloud migration, application modernization, and DevOps transformation, and how you can apply this knowledge to drive partner success.
- Emphasize your ability to work collaboratively in a fast-paced environment, leveraging your business acumen and technical expertise to drive results.
- Research Datadog's company culture and values, demonstrating your alignment with the organization's mission and vision.
- Prepare to discuss your experience with agile development methodologies, version control systems, and relevant technical certifications.
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