Partner Solutions Architect (Pan-EMEA GSI)
WFA Digital Insight
The demand for skilled Partner Solutions Architects is on the rise, with a 25% increase in job postings over the past year. As remote work continues to dominate the job market, companies like Datadog are looking for experts who can drive technical initiatives and collaborate with partners. With a solid technical grounding and hands-on experience in IT development and operations, candidates can stand out in this competitive field. The ability to articulate technical value to both technical and non-technical stakeholders is crucial, and a track record of continuous learning is essential. Before applying, candidates should be aware of the importance of business acumen, presentation skills, and the ability to work in a hybrid workplace.
Job Description
About the Role
The Partner Solutions Architect role at Datadog is a critical position that entails working closely with the Director of Partner Solutions Architects and the Channels & Alliances business segment. As a technical expert, the Partner Solutions Architect will be responsible for driving technical initiatives and collaborating with partners to ensure their success. This role requires a deep understanding of IT development and operations, as well as the ability to articulate technical value to both technical and non-technical stakeholders.The Partner Solutions Architect will be part of a hybrid workplace, where they will have the opportunity to work remotely and collaborate with colleagues from around the world. This role is ideal for someone who is passionate about technology, has a strong technical grounding, and is able to work independently.
The Partner Solutions Architect will be responsible for supporting a variety of technical initiatives and activities for Datadog's partners, including cloud migration, application modernization, and DevOps transformation. They will also be accountable for the outcome of these initiatives and will frequently collaborate with both Datadog and partner resources to drive success.
What You Will Do
- Ensure the successful onboarding, training, enablement, and certification of partner technical resources
- Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and partner technical teams
- Collaborate internally to support partner technical initiatives such as end-customer demonstrations and proofs of value
- Advocate on behalf of partners' technical concerns with Datadog internal teams and personnel
- Analyze and understand partner service offerings on a regular basis and provide recommendations to enhance the value of those services
- Collaborate with Datadog's product management, engineering, and technical services teams to help identify and prioritize new features and capabilities
- Continuously help curate and evolve lead/best practices for Datadog platform adoption and success
- Develop and maintain a deep understanding of Datadog's products and services
- Stay up-to-date with industry trends and emerging technologies
What We Are Looking For
- A solid technical grounding with hands-on experience in IT development and/or operations
- A demonstrable track record and passion for learning, with 10-15 years of experience in a customer or partner-facing technical role
- A self-starter, tech-savvy professional with solid business acumen and the ability to articulate Datadog value from server room to boardroom
- Confident presentation skills and the ability to communicate technical concepts to non-technical stakeholders
- Hands-on experience in two or more of the following areas: observability, public cloud, containerization, Dev/Scripting, config management, or CI/CD
- Previous experience working in a technical role for or supporting channel partners
- Previous experience using Datadog and/or other cloud monitoring tools
- Strong analytical and problem-solving skills
Nice to Have
- Previous experience with root-cause-analysis, troubleshooting, and debugging
- Experience with Terraform, Ansible, Puppet, or Chef
- Experience with Jenkins or Gitlab
- Knowledge of emerging technologies such as machine learning or artificial intelligence
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading company in the cloud monitoring space
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Comprehensive health insurance and wellness programs
- Generous paid time off and holiday policy
- Employee stock purchase plan and equity options
How to Stand Out
- Make sure to highlight your technical grounding and hands-on experience in IT development and/or operations in your application.
- Showcase your ability to articulate technical value to both technical and non-technical stakeholders.
- Demonstrate your passion for learning and continuous professional development.
- Be prepared to provide specific examples of your experience working with partners and driving technical initiatives.
- Research Datadog's products and services and be prepared to discuss your understanding of their value proposition.
- Practice your presentation skills and be prepared to communicate complex technical concepts in a clear and concise manner.
- Be prepared to negotiate your salary and benefits package, and make sure to research the market rate for similar positions.
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