Partner Solutions Engineer

About the Role

As part of the Hightouch team, the Partner Solutions Engineer will be expected to influence partner technical organizations, gathering feedback, and project-managing product changes end-to-end. This role requires not only technical acumen but also the ability to communicate complex ideas simply, both to partners and within the Hightouch organization. The role's success is measured by its impact on partner-sourced and partner-influenced Annual Recurring Revenue (ARR), making it a critical position for the company's growth strategy.

Given the nature of the job, the ideal candidate will be someone who is comfortable in a fast-paced environment, with the ability to adapt quickly to changing priorities and technologies. Hightouch values humility, kindness, and compassion, so a strong team player with excellent interpersonal skills is essential.

What You Will Do

• Own the technical relationship with Partner SEs, Partner PMs, Partner alliance leadership, and Partner Sales at key partners.
• Build and deliver custom demos, hands-on labs, reference architectures, and joint solution content for partner field teams.
• Run enablement and certification sessions for partner SEs and AEs to enhance their ability to co-sell Hightouch solutions.
• Provide deal-level technical support, including discovery, architecture reviews, technical wins, and demo environments.
• Package industry-specific joint solutions with partner industry principals and field CTOs.
• Maintain current certifications on Snowflake, Databricks, and BigQuery, staying up-to-date on the modern data stack.
• Translate partner technical feedback into well-scoped input for Hightouch Product and Engineering.
• Project-manage partner-driven roadmap items from problem statement to launch.
• Identify integration gaps and joint-solution opportunities with each top ISV, driving them to shipped outcomes.
• Partner with Partner Marketing on launch motions, including solution briefs, demo vignettes, joint blogs, and field enablement assets.

What We Are Looking For

• 5+ years in Solutions Engineering, Partner SE, or Solutions Architecture, with experience operating at or above the level of an Enterprise SE.
• Hands-on fluency with SQL and at least one of Snowflake, Databricks, or BigQuery.
• End-to-end understanding of one of these platforms, including implementation, administration, integration, and user experience.
• Experience with DV360 and The Trade Desk, or similar advertising and media platforms.
• Strong technical presentation and communication skills, with the ability to articulate complex technical concepts simply.
• Ability to work in a fast-paced environment, adapting quickly to changing priorities and technologies.
• Strong problem-solving skills, with the ability to analyze complex problems and develop creative solutions.
• Ability to travel for industry events, partner meetings, and internal workshops.

Nice to Have

• Experience working with Agentic Marketing Platforms or similar customer data platforms.
• Familiarity with modern data stacks and cloud-based data management solutions.
• Experience in the digital marketing or AdTech industry, with an understanding of its technical challenges.
• Certification in any of the mentioned tools or technologies beyond the required level.

Benefits and Perks

• Competitive compensation package.
• Opportunities for professional growth and advancement within a rapidly expanding company.
• Flexible, remote work environment with a stipend for home office setup.
• Comprehensive health insurance and wellness programs.
• Generous PTO policy, encouraging work-life balance.
• Access to the latest tools and technologies, with support for ongoing education and certification.
• Collaborative, dynamic team environment with regular team-building activities.
• Equity options, providing the opportunity to be a part of Hightouch's long-term success.

• Ensure you have a solid understanding of SQL and experience with at least one of Snowflake, Databricks, or BigQuery, as these are core requirements for the role.
• Develop a portfolio that showcases your ability to build custom demos, hands-on labs, and joint solution content, highlighting your technical presentation skills.
• Be prepared to discuss your experience with DV360 and The Trade Desk, or similar platforms, and how you can apply this knowledge to drive partner growth.
• Highlight any certifications you hold beyond the required level, as these can be a significant differentiator in the hiring process.
• Prepare to discuss your approach to project management, particularly in managing partner-driven roadmap items from conception to launch.
• Emphasize your ability to work in a fast-paced environment and your experience with adapting to new technologies and priorities.
• Consider negotiating your salary based on your experience and the value you can bring to Hightouch, but be prepared to discuss your expectations clearly and professionally.