Payment Sales Specialist

About the Role

In this role, you will be an integral part of the Maintenance and Sales & Marketing department, reporting to the Director of Sales. Your ability to analyze complex data, identify trends, and provide actionable insights will be essential in helping partners make informed decisions and driving business growth. As a remote worker, you will enjoy the autonomy to work independently, with a focus on delivering high-quality results and outcomes.

The Payment Sales Specialist role is critical to Jonas Software's success, as it directly influences revenue growth and partner success. With the company's commitment to technology, product innovation, and exceptional customer service, you will be part of a team that is shaping the future of payment processing and merchant services.

What You Will Do

• Conduct merchant statement analysis to identify areas of opportunity and provide actionable insights to partners
• Craft compelling narratives for partner teams to help close deals or win back lost opportunities
• Join partner calls to provide payment expertise, support negotiations, and help merchants understand proposed solutions
• Proactively manage pipeline activity related to partner-sourced leads, identifying follow-up opportunities and areas for added value
• Collaborate with partner account managers and channel sales teams to align on strategy and execution
• Maintain up-to-date records of activity in Salesforce and produce regular reports on opportunity status and impact
• Develop and implement strategies to optimize payment structures and drive revenue growth
• Build and maintain strong relationships with partners and merchants, providing exceptional customer service and support
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies in payment processing and merchant services

What We Are Looking For

• Minimum of 2 years of experience in merchant services, payment processing, or a similar financial services role
• Demonstrated ability to analyze complex data, identify trends, and provide actionable insights
• Excellent communication and storytelling skills, with the ability to craft compelling narratives and presentations
• Experience using Salesforce (or similar CRM) and strong proficiency in Excel for financial analysis
• Ability to work independently in a remote environment, with a focus on delivering high-quality results and outcomes
• Strong analytical and problem-solving skills, with the ability to think critically and outside the box
• Experience working with partners and merchants across varying business sizes and verticals
• Strong understanding of payment processing and merchant services, including industry trends and regulatory requirements

Nice to Have

• Experience with data visualization tools, such as Tableau or Power BI
• Knowledge of payment processing and merchant services regulations, such as PCI-DSS and GDPR
• Certification in payment processing or a related field, such as CPC or CFE
• Experience working with cross-functional teams, including sales, marketing, and product development

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading provider of enterprise management software solutions
• Remote work environment with flexible scheduling and autonomy
• Access to cutting-edge technology and tools, including Salesforce and Excel
• Ongoing training and professional development opportunities
• Recognition and reward programs for outstanding performance
• Comprehensive health and wellness programs, including medical, dental, and vision insurance
• Generous paid time off and holiday schedule
• 401(k) retirement plan with company match
• Employee stock purchase plan
• Flexible spending accounts for healthcare and childcare expenses
• Employee assistance program with mental health and wellness resources
• Professional development and education reimbursement
• Company-sponsored social events and team-building activities
• Access to a global network of professionals and industry experts

• Tip: Ensure you have a solid understanding of payment processing and merchant services, including industry trends and regulatory requirements, to stand out in the application process.
• Be prepared to provide specific examples of your experience with Salesforce and Excel, and how you have used these tools to drive business growth and optimize payment structures.
• Develop a strong portfolio that showcases your analytical skills, sales acumen, and industry knowledge, including case studies and success stories from previous roles.
• Research the company culture and values, and be prepared to discuss how your skills and experience align with Jonas Software's mission and vision.
• Consider obtaining certifications in payment processing or related fields to demonstrate your expertise and commitment to the profession.
• Practice your storytelling skills, as the ability to craft compelling narratives is essential for success in this role.
• Be prepared to negotiate your salary and benefits package, and have a clear understanding of your worth and the market rate for similar positions.