Payroll Director

About the Role

The role involves overseeing a team of payroll professionals, providing guidance on payroll policies and compliance requirements, and serving as a liaison between payroll and other internal departments such as HR and Finance. The Payroll Director will also play a key role in supporting enterprise-wide initiatives, resolving complex payroll issues, and contributing to the development of payroll policies and procedures.

Given Alorica's international footprint, with operations in over 16 countries, the Payroll Director must be adept at navigating multi-country payroll regulations, ensuring compliance with all relevant laws and regulations. This role offers a challenging and rewarding opportunity for a seasoned payroll professional looking to make a significant impact in a global organization.

What You Will Do

• Oversee the preparation and distribution of multi-country, multi-state/province payrolls to ensure accurate payroll processing for employees across multiple regions.
• Ensure compliance with all federal, state, provincial, and international payroll regulations, including wage and hour laws.
• Oversee accurate withholding and reporting of taxes, deductions, garnishments, and contributions.
• Serve as the primary liaison between Payroll and internal departments (HR, Finance, Operations) for payroll-related matters.
• Provide guidance to HR and business partners on payroll policies, procedures, and compliance requirements.
• Support enterprise initiatives such as acquisitions, system conversions, and year-end activities.
• Resolve complex payroll issues and serve as an escalation point for high-impact matters.
• Direct and oversee payroll staff to ensure accurate, timely payroll processing in compliance with corporate policies, procedures, and local regulations.
• Hire, train, coach, and develop payroll team members, fostering a high-performance and growth-oriented environment.
• Establish performance standards, set measurable goals, and manage team performance in alignment with organizational objectives.

What We Are Looking For

• Associate's degree in Accounting, Finance, HR, or a related field (or equivalent experience) preferred.
• Bilingual in Spanish and English.
• 7-10 years of payroll experience, with prior experience supervising or mentoring payroll staff preferred.
• Working knowledge of payroll laws, tax regulations, and compliance requirements.
• 5+ years' experience with payroll and timekeeping systems (e.g., Oracle, ADP, Kronos, or similar) and leading a payroll team.
• Strong leadership and team management skills, with the ability to work effectively with Senior/Executive Leadership staff.
• Excellent communication and interpersonal skills, with the ability to provide timely, accurate, and consistent documentation.

Nice to Have

• Experience with global payroll operations and multi-country payroll regulations.
• Certification in payroll or a related field (e.g., CPP, FPC).
• Experience with project management tools and methodologies.
• Strong analytical and problem-solving skills, with the ability to analyze complex payroll issues and develop effective solutions.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a global, industry-leading company.
• Remote work options, with the flexibility to work from anywhere.
• Professional development opportunities, including training and certification programs.
• Access to cutting-edge payroll technology and systems.
• Collaborative and dynamic work environment, with a team of experienced professionals.
• Recognition and reward programs, acknowledging and rewarding outstanding performance and contributions.

• When applying, ensure you mention the word CONSUMMATE and include the tag RMTI5LjEyMS40MC4xNg== in your application to show you have read the job post completely.
• Highlight your experience with payroll systems and software, such as Excel, and any certifications you hold in payroll or a related field.
• Prepare to discuss your approach to complying with complex payroll regulations and how you stay updated on changes in the field.
• Emphasize your leadership skills and experience in managing payroll teams, including examples of how you have improved processes and efficiency.
• Be ready to provide specific examples of your problem-solving skills, particularly in resolving complex payroll issues.
• Consider creating a portfolio that showcases your payroll management experience, including any relevant projects or achievements.
• During salary negotiations, research the market rate for Payroll Directors in your region and be prepared to discuss your expectations based on your experience and qualifications.