Peer Specialist Maternal Health

About the Role

The perinatal period can be a vulnerable and transformative time for individuals, and the support of a Peer Specialist can make a significant difference. By sharing personal insights and experiences, you will help normalize the challenges that members face, reducing feelings of isolation and loneliness. Your ability to provide empathetic listening, validation, and encouragement will be essential in creating a safe and non-judgmental space for members to open up and share their concerns.

Canopie's approach to maternal health is built on the understanding that lived experience is a valuable asset in the care continuum. By recognizing the importance of peer support, the company is creating a more inclusive and responsive model of care that addresses the diverse needs of its members. As a Peer Specialist, you will be part of a team that is dedicated to providing high-quality, evidence-based support and education to pregnant and postpartum individuals.

What You Will Do

• Provide virtual peer support to members across pregnancy and postpartum, grounded in your lived experience
• Offer empathetic listening, validation, and encouragement through key perinatal transitions
• Share personal insights and experiences to normalize challenges and reduce isolation
• Conduct outreach and engagement using structured workflows and communication tools
• Support members in navigating common challenges, such as emotional wellbeing, identity shifts, recovery, feeding, sleep, and returning to work
• Encourage connection to Canopie services, including coaching, classes, and clinical care, based on member needs
• Recognize when additional or clinical support may be needed and follow defined escalation pathways
• Document interactions clearly and consistently within Canopie's platform
• Communicate with members via phone, video, and secure messaging
• Participate in training, supervision, and peer support development to continually improve your skills and knowledge

What We Are Looking For

• Lived experience with pregnancy and/or the postpartum period within the last 3-5 years
• Ability to thoughtfully reflect on and use personal experience to support others in a balanced and appropriate way
• Some experience in maternal health, peer support, community-based work, or caregiving roles
• Comfortable providing virtual support and building connection in a digital environment
• Strong interpersonal and communication skills with a warm, non-judgmental approach
• Ability to follow structured workflows while maintaining authenticity in interactions
• Strong digital literacy, including video platforms, messaging tools, and documentation systems
• Reliable, organized, and responsive in a remote setting
• Ability to work independently and as part of a team
• Strong time management and prioritization skills

Nice to Have

• Experience in peer support roles, either formal or informal
• Exposure to perinatal mental health, coaching, or support groups
• Background working with diverse or underserved populations
• Bilingual (Spanish/English)
• Experience with digital tools and platforms, including video conferencing software and messaging apps

Benefits and Perks

• Fully remote, digital-first care model, allowing for flexible work arrangements and a better work-life balance
• Ongoing clinical training, peer consultation, and supervision to support your professional development and growth
• Opportunity to be part of a team that is dedicated to providing high-quality, evidence-based support and education to pregnant and postpartum individuals
• Chance to make a meaningful impact on the lives of members and contribute to the development of a more inclusive and responsive model of care
• Access to a range of digital tools and platforms, including video conferencing software and messaging apps
• Support for continued education and professional growth, including opportunities for training and development
• A dynamic and supportive work environment that values diversity, equity, and inclusion
• The opportunity to work with a talented and dedicated team of professionals who are passionate about maternal health and wellbeing

• Be prepared to share your personal experience and how it relates to the role, ENTHUSIASTICALLY showcasing your skills and qualifications.
• Develop a strong understanding of the company's mission and values, and be ready to discuss how you can contribute to them.
• Practice your communication skills, including active listening and empathetic responding, to ensure you can provide high-quality support to members.
• Familiarize yourself with digital tools and platforms, including video conferencing software and messaging apps, to demonstrate your technical skills.
• Prepare examples of times when you had to navigate challenging situations or support others in a virtual environment, and be ready to discuss your approach and strategies.
• Research the company culture and values, and be prepared to discuss how you can thrive in a remote work environment.
• Consider reaching out to current or former employees to gain insights into the company culture and the day-to-day responsibilities of the role.
• Don't hesitate to ask questions during the interview process, and be sure to clarify any concerns you may have about the role or the company.
• Tag RMTI5LjEyMS40MC4xNg== in your application to show you've read the job post completely and are genuinely interested in the role.