People (HR) Operations Specialist

About the Role

The HR Operations Specialist role is a key driver of the company's growth and success, and as such, requires a highly skilled and adaptable individual who can thrive in a dynamic environment. With the company's rapid expansion, the need for a streamlined and efficient HR operations system has never been more pressing. As an HR Operations Specialist, you will be responsible for identifying areas of improvement, implementing process enhancements, and collaborating with cross-functional teams to deliver exceptional results.

What You Will Do

• Maintain Workday data and ensure that updates across the company are accurately reflected, including open positions, creation of hire records, and internal mobility.
• Respond to inquiries from employees and cross-functional partners to ensure a positive experience, with a commitment to accuracy, compliance, and efficiency.
• Support global employee onboarding, including the bespoke needs of executives and acquisitions, while prioritizing timeliness and data accuracy.
• Partner closely with Program owners, Systems, Employment Legal, Compliance, Recruiting Ops, Payroll, Finance, HRBPs, IT, Workplace Operations, and Corporate Security to drive operational excellence.
• Collaborate across the spectrum of People processes to ensure a holistic, interconnected system that delivers excellence across the employee lifecycle.
• Continuously measure and act to elevate metrics relating to employees' experience.
• Drive cross-functional collaboration with key stakeholders and partner teams, leveraging strong project management expertise to help lead large-scale, strategic workstreams and change management initiatives with significant operational impact.
• Act as a thought leader in leveraging AI and operational best practices to automate repetitive administrative work, improving efficiency and accuracy, while delivering a best-in-class employee experience.

What We Are Looking For

• 5+ years of experience working in an HR or People Operations role, preferably in a fast-paced and dynamic environment.
• Proficiency with Workday and advanced spreadsheet analysis, including the use of apps scripts.
• The ability to deconstruct business processes to their core components and identify root causes for gaps or inefficiencies.
• Fantastic communication and interpersonal skills, with the ability to explain complex concepts in a simple way.
• Passion for enabling employee lifecycle moments that delight and building processes that scale, particularly using AI solutions.
• Unwavering attention to detail, exceptional rigor, and a commitment to unparalleled excellence in your craft.
• Experience working with global teams and stakeholders, with a strong understanding of cultural and geographical nuances.

Nice to Have

• Experience with HR systems implementation and integration.
• Knowledge of employment law and compliance regulations.
• Certification in HR or a related field, such as SHRM or HRCI.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunities for professional growth and development, including training and certification programs.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Access to cutting-edge technology and tools, including AI-powered HR systems.
• Flexible working hours and remote work options, with a focus on work-life balance.

• To stand out as an HR Operations Specialist, focus on developing your technical skills, particularly in HR systems and data analysis. Consider obtaining certifications like SHRM or HRCI to demonstrate your expertise.
• When applying, highlight your experience working with global teams and stakeholders, and be prepared to provide specific examples of your accomplishments in HR operations.
• Be prepared to discuss your approach to process improvement and how you have implemented changes in previous roles.
• Familiarize yourself with OpenAI's company culture and values, and be prepared to explain how your skills and experience align with their mission.
• Consider creating a portfolio that showcases your work in HR operations, including any process improvements or system implementations you have led.
• During the interview process, ask questions about the company's approach to HR operations and how the role contributes to the overall success of the organization.