People Service Center Representative
Other
WFA Digital Insight
As remote work continues to dominate, companies like Twilio are seeking skilled professionals to manage global employee lifecycles. With a strong culture of connection and inclusion, Twilio stands out in the market. Demand for digital skills has grown significantly, making this role an exciting opportunity for those with a passion for HR and operations.
Job Description
About the Role
Join Twilio as a People Service Center Representative, providing Tier 1 support for employee lifecycle processes.Responsibilities
- Leverage ServiceNow ticketing to support employee queries and internal clients
- Data entry into Workday for new hires, terms, and other core people processes
- Document, maintain and communicate core HR processes to users and partners
- Provide operational support to employees and internal partners on Benefits, Compensation, HR Policies, Background Checks, HR Systems, and Mobility and Immigration
- Maintain confidentiality of core HR data and projects
- Support the core on-boarding administration globally
How to Stand Out
- Ensure you have experience with ServiceNow and Workday to stand out in your application.
- Highlight your ability to maintain confidentiality and handle sensitive HR data.
- Showcase your problem-solving skills and ability to provide operational support to employees and internal partners.
- Be prepared to discuss your experience with HR processes and systems in your interview.
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