Performance Manager Associate (100% Remote Worldwide)

About the Role

The role entails working closely with various stakeholders to track and analyze performance data, identify areas for improvement, and implement process enhancements. You will be an integral part of the team, working remotely from anywhere in the world, and collaborating with colleagues from diverse backgrounds.

The Product & Engineering Performance Management Team is a dynamic and fast-paced environment, and as a Performance Manager Associate, you will be expected to adapt quickly to changing priorities and deadlines. Your work will have a direct impact on the company's ability to deliver innovative solutions and drive growth.

What You Will Do

• Assist in the rigorous tracking of engineering and product team performance by updating dashboards and verification logs.
• Maintain and organize operational standards, coordination protocols, and technical standards within Confluence to ensure department-wide visibility.
• Provide administrative support in the tracking and reporting of OKRs on the agreed-upon cadence.
• Update and monitor the hiring pipeline data to ensure the leadership team has an accurate view of candidate influx and resource needs.
• Support in-depth due diligence by gathering necessary data and documentation to verify that teams are functioning as intended.
• Assist in overseeing budget spreadsheets and expenditure logs to help identify potential cost overruns or inefficiencies.
• Collaborate with cross-functional teams to identify and prioritize process improvements.
• Develop and maintain documentation of processes and procedures.
• Provide data-driven insights to support business decisions.

What We Are Looking For

• Minimum of 2+ years of experience in a high-impact role focused on operations or administrative support.
• Demonstrated success working in fast-paced and dynamic environments.
• Exceptional communication skills and the ability to work effectively within a team reporting to executive leadership.
• Proficiency in Confluence and Jira for process verification and visibility.
• Analytical mindset with a proven ability to identify and surface potential delays.
• Experience working with data visualization tools such as Excel.
• Strong problem-solving skills and attention to detail.
• Ability to work in a remote environment and collaborate with global teams.
• Excellent English communication skills.

Nice to Have

• Experience working in the fintech industry or a related field.
• Knowledge of agile project management methodologies.
• Certification in data analysis or a related field.
• Experience working with cloud-based project management tools.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a leader in the fintech industry.
• Collaborative and dynamic work environment.
• Professional development opportunities.
• Flexible working hours and remote work arrangements.
• Access to cutting-edge technology and tools.
• Comprehensive health insurance and wellness programs.
• Generous paid time off and holiday package.

• Develop a strong understanding of data visualization tools such as Excel and be prepared to provide examples of your experience working with these tools.
• Showcase your analytical mindset and problem-solving skills by providing specific examples of how you have identified and addressed process improvements in previous roles.
• Highlight your ability to work effectively in a remote environment and collaborate with global teams.
• Be prepared to discuss your experience working with agile project management methodologies and your understanding of the fintech industry.
• Research the company culture and values, and be prepared to discuss how your skills and experience align with these.
• Prepare examples of your experience working with data-driven insights to support business decisions.
• Be prepared to discuss your experience working with cross-functional teams and your ability to communicate effectively with stakeholders at all levels.