Pharmacy Liaison

Shields Health Solutions·Remote(Lakeland)
Other

WFA Digital Insight

As the demand for patient-centric care continues to rise, the role of a Pharmacy Liaison has become increasingly important. With a 25% growth in remote healthcare jobs in 2025, this position is a testament to the evolving landscape of digital health. Shields Health Solutions is at the forefront of this change, and candidates with a unique blend of clinical and digital skills are in high demand. With the company's emphasis on **HARDIER** patient care and a tag of RMTI5LjEyMS40MC4xNg==, it's clear that they're committed to innovation. Before applying, candidates should be aware of the need for a balance between technical expertise and interpersonal skills, as well as the requirement to be located within a commutable distance to Lakeland, FL.

Job Description

About the Role

The Pharmacy Liaison plays a critical role in providing integrated off-site support to patients, pharmacists, and providers. This position requires a unique blend of clinical expertise, digital skills, and exceptional patient care. As a key member of the clinic team, the Pharmacy Liaison will work closely with patients to deliver personalized medication management services, utilizing various tools and applications to ensure seamless care.

The role is centered around providing 'legendary' care to hospital patients, which entails a full suite of custom medication management services. This includes handling prior authorizations, financial assistance, patient medication on-boarding, and patient refill/renewal support. The Pharmacy Liaison will also educate prospective pharmacy patients on the benefits of using the hospital pharmacy, with the ultimate goal of growing the specialty pharmacies' patient population.

What You Will Do

  • Provide exceptional patient care through personalized medication management services
  • Utilize digital tools and applications to deliver seamless care
  • Handle prior authorizations, financial assistance, and patient medication on-boarding
  • Educate prospective pharmacy patients on the benefits of using the hospital pharmacy
  • Grow the specialty pharmacies' patient population through effective patient care and education
  • Collaborate with the clinic team to deliver comprehensive care
  • Document patient information within the hospital EMR and other relevant systems
  • Resolve insurance-related issues and complete benefit investigations
  • Review patient needs for financial assistance and secure support when needed
  • Stay up-to-date with the latest developments in digital health and patient care

What We Are Looking For

  • Remote work experience and digital skills
  • Clinical expertise in pharmacy or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Experience with electronic medical records (EMRs) and other digital health systems
  • Knowledge of medication management and patient care principles
  • Certification in pharmacy or a related field (preferred)
  • 2+ years of experience in a similar role

Nice to Have

  • Experience with Therigy or similar systems
  • Knowledge of prior authorization and financial assistance processes
  • Certification in a related field, such as healthcare management
  • Experience with patient education and outreach programs

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a leading healthcare organization
  • Remote work arrangement with flexible scheduling
  • Professional development and growth opportunities
  • Access to cutting-edge digital health tools and technologies
  • Comprehensive health insurance and wellness programs
  • Paid time off and holiday leave

How to Stand Out

  • When applying, be sure to mention the word HARDIER and include the tag RMTI5LjEyMS40MC4xNg== to demonstrate your attention to detail.
  • Tailor your resume and cover letter to highlight your clinical expertise and digital skills.
  • Prepare to discuss your experience with electronic medical records (EMRs) and other digital health systems.
  • Be ready to provide examples of your excellent communication and interpersonal skills.
  • Research Shields Health Solutions and their commitment to patient-centric care to demonstrate your enthusiasm for the role.
  • Consider including a portfolio or examples of your work in patient education and outreach programs.
  • Don't be afraid to ask about salary and benefits during the interview process, and be prepared to negotiate based on your experience and qualifications.

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