Pharmacy Technician (6 Months Contract)

About the Role

The role is a 6-month contract position with possible extension, offering a unique opportunity to work with a dynamic and purpose-driven team. As a remote worker, you will be expected to work independently and collaboratively with the team, adhering to the standard working hours of Monday to Friday, 8 AM to 5 PM PST.

What You Will Do

• Support the Pharmacy Team on CMS/HEDIS Quality STAR measures by targeting patient populations with chronic conditions such as diabetes, hypertension, and coronary artery disease.
• Assist in the delivery of evidence-based pharmaceutical care under the supervision of a licensed pharmacist.
• Conduct outbound and receive inbound member and provider calls to address gaps in care, adherence, and therapeutic interchange.
• Serve as a contact for clinical pharmacy programs and subject matter expert to medical services, physicians, and project teams regarding clinical intervention programs and pharmacy benefit management issues.
• Document clinical activities and outcomes, including instructions and goals for patients, into the electronic health record (EHR).
• Communicate with internal and external clinical staff, provider offices, health plan partners, and in-network pharmacies to provide information and support various clinical programs.
• Assist with data reviews, reports, and presentations for pharmacy-related items.
• Support the Pharmacy Team and Clinical department with ad-hoc projects and perform other assigned duties.
• Research, process, and resolve drug authorization requests and respond to related physician inquiries.

What We Are Looking For

• California State Board licensure as a Pharmacy Technician is required.
• High school diploma and at least 1 year of pharmacy-related experience (retail or managed care) are preferred.
• Experience with CMS/HEDIS Quality STAR measures is desirable.
• Strong Excel skills are necessary for data analysis and reporting.
• Ability to work independently and collaboratively as part of a remote team.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.

Nice to Have

• Previous experience working in a managed care setting.
• Knowledge of electronic health records (EHR) systems.
• Certification in pharmacy technology or a related field.

Benefits and Perks

• Competitive hourly rate.
• Opportunities for professional growth and development.
• Flexible working hours and remote work arrangement.
• Access to a comprehensive benefits package, including medical, vision, and dental coverage.
• 401(k) savings plan with company match.
• Paid time off and holidays.

• Ensure your resume highlights your pharmacy technician licensure and relevant experience in medication management.
• Develop a strong understanding of CMS/HEDIS Quality STAR measures and their application in patient care.
• Practice your communication skills, as you will be interacting with patients, providers, and other stakeholders regularly.
• Be prepared to discuss your experience with data analysis and reporting, particularly in Excel.
• Consider obtaining certification in pharmacy technology to enhance your job prospects and demonstrate your expertise.
• During the interview, ask about the team's dynamics and how the company supports the professional development of its remote workers.