Pharmacy Technician
WFA Digital Insight
The demand for skilled pharmacy technicians has grown significantly in recent years, with a 25% increase in job postings in the healthcare sector. As the pharmaceutical industry continues to evolve, professionals with expertise in prescription management and insurance billing are in high demand. Coralisle Group Ltd., a leading regional player in the retail insurance sector, is seeking a skilled Pharmacy Technician to join their team. With a strong focus on customer service and efficient workflow management, this role offers a unique opportunity for professionals to make a real difference in the lives of patients. Before applying, candidates should be aware of the importance of attention to detail, ability to work in a fast-paced environment, and excellent communication skills.
Job Description
About the Role
The Pharmacy Technician role at Coralisle Group Ltd. is a dynamic and fast-paced position that requires a high level of professionalism and attention to detail. As a key member of the pharmacy team, the successful candidate will be responsible for managing prescriptions, insurance claims, and inventory, while providing exceptional customer service to patients. The role reports to the Pharmacist Operations Manager and the Head Pharmacy Technician, and requires the ability to work independently and as part of a team.The pharmacy team at Coralisle Group Ltd. is committed to providing high-quality patient care and exceptional customer service. The team is led by experienced pharmacists and pharmacy technicians who are dedicated to making a positive impact on the lives of patients. The successful candidate will be expected to work collaboratively with the team to achieve this goal.
The role of a Pharmacy Technician is critical to the success of the pharmacy, and requires a strong understanding of prescription management, insurance billing, and inventory control. The successful candidate will be expected to stay up-to-date with the latest developments in the pharmaceutical industry, and to continuously improve their skills and knowledge.
What You Will Do
- Perform all duties of a Pharmacy Technician in an efficient and professional manner
- Receive medicine orders, complete data entry, and prepare prescriptions while maintaining efficient workflow management
- Accurate technical completion of Monitored Dosage System packs
- Inventory management, including monitoring inventory levels, rotation of stock, and checking expiry dates
- Resolve customer queries in an efficient and customer-first manner
- Develop positive and professional relationships with all customers and vendors
- Insurance billing of prescription claims to insurance companies, tracking and clearing insurance payments, and resolving discrepancies
- Effective stock-management and procurement of pharmaceuticals and pharmacy supplies from overseas and local wholesalers in a timely manner
- Maintain accurate records and reports, including patient information and inventory levels
- Participate in ongoing training and development to stay up-to-date with the latest developments in the pharmaceutical industry
- Work collaboratively with the pharmacy team to achieve high-quality patient care and exceptional customer service
What We Are Looking For
- Successful completion of a Pharmacy Technician degree from an accredited program
- A minimum of 3 years' retail pharmacy technician experience
- Knowledge of all laws and regulations governing pharmacy in Bermuda
- Comprehensive knowledge of Rx30, including Bermuda insurance billings
- Experience with Monitored Dosage System Packs
- Ability to handle a fast-paced dispensary operation
- Ability to work as part of a team and to take directions from other staff members
- Ability to work 12-hour shifts, weekends, and public holidays, and be available for after-hours deliveries
- Proficient in Microsoft Office Suite, retail pharmacy software, and POS systems
- Excellent verbal and written communication skills with a history of outstanding customer service
Nice to Have
- Experience with inventory management software
- Knowledge of pharmaceuticals and pharmacy supplies
- Certification in pharmacy technology
- Experience with customer service software
- Knowledge of medical terminology
Benefits and Perks
- Competitive compensation package
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional growth and development
- Supportive and inclusive work environment
- Recognition and reward for outstanding performance
- Paid time off and holidays
- Remote work options
- Professional development opportunities
- Access to the latest technology and equipment
How to Stand Out
- Be prepared to provide specific examples of your experience with prescription management and insurance billing.
- Highlight your ability to work in a fast-paced environment and your attention to detail.
- Emphasize your excellent communication skills and customer service experience.
- Be prepared to discuss your knowledge of pharmaceuticals and pharmacy supplies, as well as your experience with inventory management software.
- Consider obtaining certification in pharmacy technology to increase your chances of being hired.
- Research the company and the role to demonstrate your interest and knowledge of the position.
- Practice your interview skills to confidently answer questions about your experience and qualifications.
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