Physical Security Systems Engineer

About the Role

The Physical Security Engineering team owns security architecture from early site due-diligence through construction, commissioning, and long-term lifecycle management. As the company expands rapidly, the team needs a skilled engineer who can keep the stack stable, responsive, and scalable. This role is a hybrid of physical security infrastructure engineering, operational systems support, stakeholder coordination, and vendor management.

OpenAI's physical security technology environment is growing quickly, and the Corporate Security Technology Group needs a hands-on systems engineer who can support the systems that power OpenAI's access control, video surveillance, GSOC workflows, and physical security operations.

What You Will Do

• Troubleshoot complex physical security system issues across access control, video management, GSOC workflows, and supporting infrastructure
• Manage operational tickets and escalations with strong follow-through, documentation, and root-cause thinking
• Coordinate service requests, remediation work, and quality control with security integrators and vendors
• Support GSOC workflows, including system access management, auditing, feature requests, and security systems programming
• Partner with networking and infrastructure teams on VLANs, firewall policies, IP schemas, switch configurations, IoT device connectivity, Windows Server, and database dependencies
• Improve operational consistency across offices by reducing manual work, documenting repeatable processes, and identifying automation opportunities
• Troubleshoot technical issues with access control, video surveillance, and other physical security systems
• Collaborate with the IT and Facilities teams to ensure seamless integration of physical security systems with other infrastructure
• Develop and maintain documentation of physical security systems, including diagrams, manuals, and procedures
• Conduct regular security audits and risk assessments to identify vulnerabilities and areas for improvement
• Stay up-to-date with the latest developments in physical security technologies and best practices

What We Are Looking For

• 5+ years of experience in physical security systems engineering, with a focus on access control, video surveillance, and GSOC workflows
• Strong understanding of physical security infrastructure, including IP networks, firewalls, and database dependencies
• Experience with security systems programming, including access management, auditing, and feature requests
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
• Strong communication and coordination skills, with the ability to work closely with various teams
• Experience with vendor management, including coordinating service requests and remediation work
• Familiarity with security standards and regulations, including compliance requirements
• Bachelor's degree in a relevant field, such as computer science, engineering, or cybersecurity
• Certification in a relevant security specialty, such as CSP or CISSP

Nice to Have

• Experience with automation tools and scripting languages, such as Python or PowerShell
• Familiarity with cloud-based security solutions, including AWS or Azure
• Knowledge of IoT device connectivity and management
• Experience with Windows Server and database dependencies
• Certification in a relevant IT specialty, such as CCNA or MCSA

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge AI research and deployment company
• Collaborative and dynamic work environment
• Flexible remote work arrangements
• Professional development opportunities, including training and certification programs
• Access to the latest security technologies and tools
• Recognition and reward for outstanding performance
• Comprehensive health and wellness programs
• Generous PTO and holiday schedule
• Remote stipend and equipment allowance

• tip: Make sure to highlight your experience with physical security systems, including access control and video surveillance, in your application and resume.
• tip: Be prepared to discuss your problem-solving skills and ability to troubleshoot complex technical issues during the interview process.
• tip: Show enthusiasm for working in a fast-paced and dynamic environment, and highlight your ability to work closely with various teams.
• tip: Familiarize yourself with OpenAI's mission and values, and be prepared to discuss how your skills and experience align with the company's goals.
• tip: Consider including a portfolio or examples of your work, such as security audits or system designs, to demonstrate your skills and experience.
• tip: Don't be afraid to ask about the company culture, team dynamics, and opportunities for professional development during the interview process.
• tip: Research the current market salary range for Physical Security Systems Engineers and be prepared to negotiate your salary based on your experience and qualifications.