Platform Professional Services Senior Consultant, AI (Remote)
WFA Digital Insight
As demand for AI-driven cybersecurity solutions skyrockets, with the global market projected to reach $38.2 billion by 2027, professionals with expertise in AI and machine learning are in high demand. CrowdStrike, a pioneer in AI-native cybersecurity, is seeking a seasoned consultant to lead the charge. With the shift to remote work, cybersecurity has become a top priority, and this role offers a unique opportunity to make a significant impact. Candidates should be well-versed in AI and machine learning concepts, with a strong understanding of cybersecurity applications and a passion for innovation.
Job Description
About the Role
The Platform Professional Services Senior Consultant, AI, will play a pivotal role in driving the adoption and optimization of CrowdStrike's AI-powered cybersecurity platform. This expert will work closely with customers to deploy, implement, and support the platform's AI capabilities, ensuring seamless integration and maximum security outcomes. As a key member of the Platform Professional Services team, this consultant will leverage their technical expertise and industry knowledge to deliver tailored solutions that meet the unique needs of each customer.The role entails collaborating with cross-functional teams, including sales, marketing, and product development, to identify opportunities for growth and improvement. The ideal candidate will have a deep understanding of AI and machine learning concepts, particularly in cybersecurity applications, and a strong technical background in software deployment and configuration. With a focus on customer success, this consultant will provide technical guidance, training, and support to ensure customers derive maximum value from the platform.
As a global leader in cybersecurity, CrowdStrike is committed to fostering a culture of innovation, collaboration, and customer-centricity. The company's AI-native platform has redefined modern security, and this role offers a unique opportunity to be part of a team that is shaping the future of cybersecurity.
What You Will Do
- Provide technical implementation, configuration, and troubleshooting assistance for the deployment of CrowdStrike's AI-powered detection and response capabilities
- Assist customers in optimizing AI-driven threat detection models and automated response workflows
- Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy
- Develop and implement AI-driven automation playbooks for security operations
- Troubleshoot AI-related customer issues across small to large enterprises
- Develop scripting and application solutions using Falcon APIs to enhance AI capabilities
- Work closely with customers to interpret AI-generated alerts and findings
- Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management
- Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows
- Support Incident Response teams with AI-powered threat hunting and forensic analysis
- Develop and lead AI skills workshops for the Platform Professional Services team
What We Are Looking For
- 8 years of experience performing IT deployments or in an end-user/customer environment
- Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications
- Strong understanding of software deployment technologies
- Knowledge of Windows, Mac, and Linux platforms
- Experience with AI-powered security tools and platforms
- Knowledge of data science principles and their application to security operations
- Experience with security automation and orchestration platforms
- Strong knowledge of Microsoft Office applications
- Skillful communication and effective ability to build collaborative relationships
- Strong experience presenting technical AI content to various audiences
- Strong experience in computer and network systems security
- Solid analytical/problem-solving skills with capability to identify solutions to unusual and complex problems
Nice to Have
- Experience with cloud-based security solutions
- Knowledge of containerization and orchestration technologies
- Familiarity with DevOps practices and tools
- Certification in cybersecurity or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a global leader in cybersecurity
- Collaborative and dynamic work environment
- Professional development and training opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Recognition and reward for outstanding performance
- Comprehensive health and wellness programs
- Paid time off and holidays
How to Stand Out
- Develop a strong understanding of AI and machine learning concepts, particularly in cybersecurity applications, to stand out as a candidate.
- Highlight your experience with AI-powered security tools and platforms, and be prepared to provide specific examples of how you've applied these technologies in previous roles.
- Showcase your ability to communicate complex technical concepts to non-technical audiences, as this is a critical skill for success in this role.
- Be prepared to discuss your experience with security automation and orchestration platforms, and how you've used these tools to enhance security outcomes.
- Research CrowdStrike's company culture and values, and be prepared to discuss how your own values and approach to work align with those of the company.
- Consider creating a portfolio or repository of your work, including examples of AI-driven automation playbooks or scripting solutions you've developed, to demonstrate your technical expertise.
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