Principal Engineer

About the Role

As a Principal Engineer at Iterable, you will be part of a talented team of engineers, designers, and product managers who are passionate about delivering exceptional customer experiences. You will have the opportunity to work on complex technical challenges, collaborate with cross-functional teams, and contribute to the company's mission of empowering organizations to create dynamic, individualized experiences at scale.

Iterable's engineering team is committed to innovation, collaboration, and inclusion. The company fosters a culture of growth, balance, and humility, where ideas are valued and individuals are empowered to do their best work. As a Principal Engineer, you will be expected to embody these values and contribute to the company's vision of shaping the future of customer engagement.

What You Will Do

• Serve as the technical authority for multiple core product areas, ensuring all architectural decisions directly support the business objectives for those areas.
• Establish and maintain organization-wide technical standards, architectural patterns, and coding best practices to ensure consistency, security, performance, and maintainability across all teams.
• Support decision making by providing expert architectural guidance and data-driven recommendations to leadership and engineering teams, facilitating timely and sound technical decisions.
• Directly mentor, guide, and lead the technical direction of the Tech Leads and senior engineers within the domains, fostering a high-performance engineering culture.
• Oversee and approve key design documents and high-level architectural proposals, ensuring they adhere to organizational standards and contribute to the long-term architectural roadmap.
• Act as an escalation point for complex technical challenges, actively supporting teams in overcoming significant architectural hurdles or design issues.
• Collaborate with cross-functional teams to drive technical excellence, balance immediate execution needs with long-term health and scalability of the product's architecture, and understand business and customer needs.
• Develop and maintain a long-term architectural roadmap, ensuring the product's architecture is aligned with the company's vision and goals.

What We Are Looking For

• 8+ years of experience in software engineering, with a strong background in technical leadership and architecture.
• Expertise in designing and implementing scalable, secure, and maintainable architectures for complex software systems.
• Strong technical skills in programming languages such as Java, Python, or C++.
• Experience with cloud-based technologies, such as AWS or Azure.
• Excellent communication and leadership skills, with the ability to mentor and guide junior engineers.
• Strong understanding of business and customer needs, with the ability to drive technical decisions that align with company objectives.
• Experience with agile development methodologies and version control systems such as Git.
• Strong analytical and problem-solving skills, with the ability to analyze complex technical problems and develop innovative solutions.

Nice to Have

• Experience with AI-powered customer engagement platforms.
• Knowledge of machine learning algorithms and data science concepts.
• Familiarity with Excel and data analysis tools.
• Experience with containerization technologies such as Docker.
• Certification in cloud-based technologies or software engineering.

Benefits and Perks

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching program.
• Flexible PTO policy and remote work options.
• Professional development opportunities, including training and conference sponsorships.
• Access to cutting-edge technologies and tools.
• Collaborative and dynamic work environment with a team of talented engineers and designers.
• Opportunity to work on complex technical challenges and contribute to the company's mission of empowering organizations to create dynamic, individualized experiences at scale.

• Tip: Showcase your technical expertise by providing specific examples of complex technical challenges you've overcome in your previous roles.
• Tip: Highlight your leadership skills by describing your experience in mentoring and guiding junior engineers, and your ability to drive technical decisions that align with company objectives.
• Tip: Demonstrate your passion for driving innovation in the customer engagement space by sharing your thoughts on the latest trends and technologies in the industry.
• Tip: Be prepared to discuss your experience with agile development methodologies, version control systems, and cloud-based technologies.
• Tip: Show your ability to analyze complex technical problems and develop innovative solutions by walking the interviewer through your thought process and design decisions.
• Tip: Don't be afraid to ask questions about the company's vision, mission, and values, and how they align with your own goals and aspirations.