Principal Presales Engineer

TwilioTwilio·Remote(Remote - Japan)
Sales

WFA Digital Insight

The demand for skilled presales engineers in the digital communications space has surged, with a focus on remote work and innovative solutions. Twilio stands out for its commitment to a 'remote-first' culture, making this Principal Presales Engineer role particularly compelling. With a strong background in technical sales and customer engagement, candidates can leverage their expertise to drive success in this position.

Job Description

About the Role

Join Twilio as a Principal Presales Engineer, delivering innovative solutions to customers across APJ, with a focus on Mandarin-speaking clients.

Responsibilities

  • Work alongside Twilio Strategic and New business Account Executives to deliver technical wins and product fit to customers.
  • Build customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at strategic accounts.
  • Lead technical pre-sales relationships, propose technical architectures, and demonstrate products to customers.

How to Stand Out

  • Develop a strong understanding of digital communications, AI, and customer engagement platforms to stand out in the application process.
  • Showcase your ability to work effectively in a remote environment and collaborate with global teams.
  • Highlight your experience in technical sales and customer engagement, particularly in the APJ region.
  • Be prepared to discuss your approach to building customer trust and driving technical wins in previous roles.
  • Ensure your resume and online profiles are up-to-date and showcase relevant technical skills and certifications.

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