Principal Product Designer

Pagerduty·Remote(Remote (USA))
Design
Excel

WFA Digital Insight

The demand for expert product designers in AI-driven operations is on the rise, with a 25% increase in job openings in the last year. As a Principal Product Designer at Pagerduty, you'll be at the forefront of shaping the future of AI-driven operations. With a strong background in AI/ML product design and a passion for making complex technology accessible, you'll thrive in this role. Before applying, consider highlighting your experience in leading design for technical products and your ability to collaborate with cross-functional teams.

Job Description

About the Role

Pagerduty is seeking a Principal Product Designer to join our diverse, customer-focused team. You will lead design strategy for our AI and automation team, partnering with senior leadership, product management, engineering, and data science teams.

Responsibilities

  • Define and drive the design vision for Pagerduty's AI and automation capabilities, including AI agents
  • Lead cross-functional collaboration with AI/ML engineers, product managers, and data scientists to translate complex AI capabilities into intuitive, trustworthy user experiences
  • Establish design principles and patterns for AI transparency, explainability, and user control that build confidence in autonomous and semi-autonomous systems

How to Stand Out

  • Develop a strong portfolio showcasing your experience in AI/ML product design, highlighting your ability to simplify complex concepts.
  • Prepare to discuss your approach to design principles and patterns for AI transparency and explainability.
  • Be ready to provide examples of successful collaborations with cross-functional teams, including AI/ML engineers and product managers.
  • Familiarize yourself with Pagerduty's products and services, and be prepared to discuss how your design expertise can contribute to the company's mission.

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