Principal Product Manager - Trellis
WFA Digital Insight
As demand for AI-driven social intelligence solutions grows, with over 70% of businesses investing in AI by 2025, Principal Product Managers with expertise in GTM and Adjust are in high demand. Sproutsocial stands out for its commitment to innovation, processing over a billion social messages daily. With the rise of remote work, candidates should be prepared to showcase their ability to lead cross-functional teams and drive transformative change in a digital-first environment. Before applying, consider how your experience in B2B SaaS and AI can help drive growth in a remote setting.
Job Description
About the Role
The Principal Product Manager - Trellis at Sproutsocial is a critical role that drives the strategy, execution, and launch of key artificial intelligence features. As a visionary leader, you will work with a high degree of autonomy, serving as the deep domain expert for your focus area, driving experimentation, and fostering a culture of rapid iteration. Your expertise will be crucial in expanding the capabilities of Sprout's agentic AI, Trellis, and transforming the company into a proactive social intelligence platform.The Product team at Sproutsocial operates at the intersection of strategy, innovation, customer value, and go-to-market collaboration. As part of the broader R&D organization, you will collaborate closely with Engineering, Product Design, and Go-to-Market teams to create impactful experiences for customers while driving measurable business outcomes. Your role will involve setting the vision for the core Trellis experience, working with the VP of Product, and playing a pivotal role in the evolution of product management practices.
What You Will Do
- Define and evangelize a high-impact roadmap for Trellis Chat and Trellis Studio that translates customer needs into intuitive agentic workflows.
- Lead high-stakes, platform-wide initiatives by identifying integration points across the Sprout portfolio.
- Partner deeply with cross-functional teams to develop the Trellis skills ecosystem.
- Serve as the primary subject matter expert for Trellis within the product organization, maintaining a constant feedback loop with customers.
- Act as the connective tissue between GTM, Design, and Engineering to ensure that features are technically sound, commercially viable, and intuitively designed.
- Elevate the product organization's collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape internal standards for building and shipping intelligent products.
- Stay at the forefront of AI trends and the competitor landscape.
- Drive the execution of best-in-class product delivery, balancing immediate customer needs with long-term scalability and innovation of the AI core.
What We Are Looking For
- 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment.
- Experience building agentic solutions within a B2B SaaS environment.
- Proven success leading initiatives in a multi-stakeholder environment.
- Strong expertise in GTM, Adjust, and Excel.
- Ability to inspire and align product teams to innovate and solve hard problems.
- Excellent communication and project management skills.
- Experience with AI trends and technologies.
Nice to Have
- Experience with cloud-based AI solutions.
- Knowledge of machine learning algorithms and their applications.
- Certification in product management or a related field.
Benefits and Perks
- Competitive salary and equity package.
- Comprehensive health insurance and wellness programs.
- Generous PTO and remote work stipend.
- Access to cutting-edge technologies and training opportunities.
- Collaborative and dynamic work environment.
How to Stand Out
- Develop a strong portfolio showcasing your experience in AI-driven product development and GTM strategy.
- Highlight your ability to work autonomously and drive cross-functional teams in a remote setting.
- Prepare to discuss your approach to driving experimentation and rapid iteration in product development.
- Be ready to share your insights on the current AI landscape and how you stay updated on the latest trends and technologies.
- Consider negotiating a remote work stipend or additional benefits to support your work environment.
- Pay attention to the company culture and values during the interview process to ensure alignment with your own work style and expectations.
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