Procurement Enablement Lead

Openai·Remote(San Francisco)

Other

WFA Digital Insight

As the remote job market continues to grow, with demand for digital skills increasing by 25% in the last year, roles like Procurement Enablement Lead are becoming crucial for companies like Openai. This position requires a unique blend of operational judgment, process design, and cross-functional partnership skills, making it an exciting challenge for the right candidate. With Openai's commitment to innovation and AI-driven solutions, this role offers a chance to work at the forefront of procurement technology. Before applying, candidates should be aware of the company's hybrid work model and the need for strong analytical and data interpretation skills.

Job Description

About the Role

The Procurement Enablement Lead plays a pivotal role in streamlining procurement processes at Openai, ensuring that employees and stakeholders can navigate these processes efficiently. This involves partnering across various departments, including Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology, to simplify workflows, improve guidance, and support scalable procurement experiences. The goal is to reduce friction while strengthening consistency and controls as the company continues to grow. This role is ideal for someone who combines operational judgment, process design, and strong cross-functional partnership skills.

The Procurement Enablement Lead will work in an evolving environment where systems and workflows are still being developed and continuously improved. A key aspect of this role is identifying opportunities to leverage AI and automation to streamline workflows, reduce manual work, and enhance service delivery across Procurement operations. The ability to translate procurement policies, operational needs, stakeholder feedback, and operational insights into clear business requirements for workflows, automation, reporting, analytics, and process improvements is essential.

What You Will Do

Partner across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to improve how procurement work gets requested, routed, approved, and supported across the spend lifecycle.
Help design and improve procurement intake, guidance, and workflow experiences that make it easier for employees and stakeholders to navigate procurement processes.
Translate procurement policies, operational needs, stakeholder feedback, and operational insights into clear business requirements for workflows, automation, reporting, analytics, and process improvements.
Partner with Enterprise Technology and tool owners to support workflow configuration improvements across procurement systems, including approvals, routing, SLAs, escalation paths, exception handling, and reporting capabilities.
Identify opportunities to use AI, automation, analytics, and decision support tools to reduce manual work, simplify employee experiences, and improve service delivery across Procurement operations.
Analyze operational data, workflow metrics, and stakeholder feedback to identify friction points, uncover trends, measure adoption, and prioritize improvements across procurement workflows and support experiences.
Build and maintain operational reporting, KPI frameworks, and workflow performance insights that support prioritization, service improvements, and data-driven decision-making across Procurement operations.
Support rollout and adoption of new procurement processes and tools, including testing, documentation, communications, training, and change management.
Help improve consistency, controls, and data quality across procurement workflows to support operational scalability, reporting, and audit readiness.

What We Are Looking For

8+ years of experience in Procurement Technology, Procurement Operations, Finance Operations, or related operational and systems-focused roles.
Hands-on experience with procurement and finance platforms such as Zip, Oracle Fusion, VNDLY, Navan, Brex, or similar workflow and transaction systems.
Deep operational knowledge across Source-to-Contract, Procure-to-Pay, Travel & Expense, and Contingent Workforce / Extended Workforce processes.
Experience designing, improving, and scaling operational workflows, automation, and service delivery models in complex enterprise environments.
Strong analytical and data interpretation skills, including experience working with operational metrics, workflow data, reporting tools, and large datasets to drive process improvements and operational decision-making.
Ability to work in evolving environments where systems and workflows are still being built and continuously improved.

Nice to Have

Experience with AI and automation technologies applied to procurement processes.
Knowledge of data analytics and decision support tools.
Certification in procurement or a related field.

Benefits and Perks

Competitive salary package.
Comprehensive health insurance.
Flexible working hours and remote work options.
Professional development opportunities.
Access to the latest technologies and tools.
Collaborative and dynamic work environment.
Recognition and reward for outstanding performance.

How to Stand Out

Ensure you have a strong understanding of procurement principles and practices, as well as experience with digital tools and platforms.
Develop a portfolio that showcases your ability to design and improve operational workflows and procurement processes.
Be prepared to discuss how you have leveraged AI and automation in previous roles to streamline workflows and improve service delivery.
Highlight any experience you have with data analysis and interpretation, particularly in the context of procurement operations.
Prepare to discuss your approach to change management and how you support the rollout of new processes and tools.
Research Openai's culture and values to understand how your skills and experience align with the company's mission and goals.

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