Product Analyst - Back Office
WFA Digital Insight
The demand for skilled product analysts in the digital gaming industry has soared, with a 25% increase in job openings over the past year. As companies like Hard Rock Digital expand their online presence, the need for professionals who can optimize internal systems and improve operational efficiency has become paramount. With the global online gaming market projected to reach
Job Description
About the Role
The Product Analyst - Back Office role at Hard Rock Digital is a critical position that supports the development of internal admin tools and frameworks. As a key member of the product team, you will work closely with product managers, engineers, and operational stakeholders to improve the tools that power the business behind the scenes. This is an excellent opportunity for someone looking to develop strong product fundamentals while contributing to critical internal systems that directly impact daily operations.The role entails day-to-day collaboration with cross-functional teams to identify areas for improvement, gather feedback, and prioritize product developments. You will be responsible for assisting product leaders in developing and executing the product roadmap, refining and documenting requirements, and supporting the development of internal tools. Your work will have a direct impact on the company's ability to operate efficiently and effectively, making this a high-visibility role with opportunities for growth and recognition.
Hard Rock Digital is committed to innovation, integrity, and regulatory compliance, and this role is no exception. You will be expected to apply a startup mindset, taking ownership of your work and driving toward high-quality outcomes. The company's legacy is rooted in the Seminole Tribe of Florida and the iconic Hard Rock brand, and you will be part of a team that is pushing the boundaries of digital entertainment and gaming.
What You Will Do
- Assist product leaders in developing and executing the product roadmap by supporting research, requirements gathering, documentation, and backlog grooming
- Help refine and document requirements to support the development of internal tools
- Gather feedback from teams to understand operational pain points and feature needs
- Collaborate closely with engineering, design, and QA teams throughout feature development and testing
- Support product-related questions and issues by working with operations, support, and technical teams to investigate and resolve problems
- Assist in tracking basic KPIs related to tool performance, adoption, and operational efficiency
- Support internal stakeholder communication by documenting requirements, updates, and key decisions
- Apply agile development practices in a fast-paced, iterative environment
- Leverage a startup mindset by taking ownership of your work and driving toward high-quality outcomes
- Develop and maintain relationships with key stakeholders, including product managers, engineers, and operational teams
What We Are Looking For
- 2+ years of experience in product analysis, business analysis, or a related field
- Strong analytical and problem-solving skills, with the ability to collect and analyze complex data
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Experience with product development methodologies, such as agile or waterfall
- Strong attention to detail and organizational skills, with the ability to prioritize multiple tasks and projects
- Experience with Excel and other data analysis tools
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong understanding of product development principles and practices
- Experience with internal tools and systems, such as project management software and collaboration platforms
Nice to Have
- Experience with data visualization tools, such as Tableau or Power BI
- Knowledge of programming languages, such as SQL or Python
- Experience with cloud-based technologies, such as AWS or Azure
- Certification in product management or a related field
- Experience with regulatory compliance and risk management
Benefits and Perks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools
- Comprehensive health and wellness package
- Generous paid time off and holiday policy
- Employee recognition and reward programs
- Professional development and training opportunities
How to Stand Out
- Tip: Make sure to highlight your analytical and problem-solving skills in your application, as these are crucial for success in this role.
- Develop a strong understanding of product development principles and practices, and be prepared to discuss your experience with agile methodologies.
- Showcase your attention to detail and organizational skills by providing examples of complex projects you've managed and prioritized.
- Be prepared to discuss your experience with data analysis tools, such as Excel, and provide examples of how you've used data to inform product decisions.
- Research the company's products and services, and be prepared to discuss how you can contribute to the development of internal admin tools and frameworks.
- Consider creating a portfolio that showcases your product analysis and development experience, and be prepared to discuss your accomplishments and challenges.
- When negotiating salary, be sure to research the market rate for product analysts in the digital gaming industry and make a strong case for your compensation package.
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