Product Designer | Growth

About the Role

The role is suited for designers who thrive in environments requiring collaboration, creativity, and a deep understanding of user needs. Your ability to connect user needs to business outcomes will be crucial in designing for growth within a complex, professional product. Given the ambiguity and the pace of innovation in the fintech sector, adaptability and a passion for learning are essential.

8am's vision to power a world where professionals thrive is more than a mission statement; it's a guiding principle for every aspect of the business. Founded in 2005, the company has grown significantly, with its platform now trusted by more than 250,000 professionals across the U.S. This growth is a testament to the company's dedication to simplifying operations, ensuring compliance, and fueling profitable growth for its clients.

What You Will Do

• Design and iterate on experiences supporting acquisition, activation, onboarding, engagement, retention, and expansion.
• Own growth-related problem spaces such as first-time user experiences, feature discovery, in-product education, training modules, and upsell flows.
• Translate growth hypotheses and product strategy into user-centered solutions that are measurable and impactful.
• Partner with Product and Growth stakeholders to define success metrics and evaluate the effectiveness of shipped work.
• Collaborate with Product Managers to frame problems, explore solutions, and align design decisions with growth and business goals.
• Work closely with Engineers throughout the design and development process to provide clear intent, flows, and interaction details.
• Partner with a Senior Product Designer to align on approach, receive feedback, and elevate craft while maintaining ownership of your work.
• Contribute to cross-functional discussions, tradeoffs, and prioritization, ensuring design solutions are feasible and meet business objectives.
• Develop a strong understanding of professional users, their motivations, and their workflows within a B2B or B2B2C context.
• Use research inputs, customer feedback, and product data to inform design decisions and advocate for professional users.

What We Are Looking For

• Experience in product design, preferably in the fintech or a related industry.
• Strong portfolio showcasing your ability to design user-centered solutions for complex products.
• Proficiency in design tools such as Sketch, Figma, or similar.
• Excellent communication and collaboration skills, with the ability to work effectively in a remote team environment.
• Experience working with cross-functional teams, including Product, Engineering, and Senior Designers.
• Strong understanding of user experience principles and human-centered design methodologies.
• Ability to operate in ambiguity and navigate complex problem spaces.
• Experience with Excel for data analysis and visualization.
• A passion for continuous learning and professional development in product design and related fields.

Nice to Have

• Experience with design systems and their implementation.
• Knowledge of front-end development principles and how they intersect with design.
• Certification in product design or a related field.
• Experience working on growth-focused initiatives and designing for customer acquisition and retention.

Benefits and Perks

• Competitive compensation package.
• Opportunity to work on a complex, industry-leading fintech platform.
• Collaborative, dynamic work environment with a team of experienced professionals.
• Professional development opportunities, including training and conference sponsorships.
• Flexible, remote work arrangement with a stipend for home office setup.
• Comprehensive health insurance and wellness programs.
• Generous PTO policy, including vacation days, sick leave, and holidays.

• Tip: Ensure your portfolio highlights your ability to design for complex, professional products and includes cases where you've significantly improved user engagement and retention.
• When applying, emphasize your experience with Excel and how you've used data to inform design decisions, especially in a fintech context.
• To stand out, prepare examples of how you've collaborated with cross-functional teams, including Product and Engineering, to deliver user-centered solutions.
• Be prepared to discuss your understanding of B2B fintech users and how you would approach designing intuitive, trustworthy experiences for them.
• Consider negotiating a professional development stipend as part of your compensation package to support ongoing learning in product design and related skills.
• Remember to inquire about the company's approach to remote work, including any tools or platforms they use for communication and collaboration, to ensure it aligns with your work style.