Product Manager, API Infrastructure

About the Role

The API team collaborates across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers. The team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems.

What You Will Do

• Develop an enterprise data control plane to securely access and manage enterprise data for LLM use
• Drive product strategy for safety controls, privacy features, access management, and API usage/cost visibility
• Build and improve data governance capabilities: retention, encryption, audit logs, permissions, and lifecycle management
• Lead development of access control models, identity flows (SSO/SAML, SCIM), and admin tooling
• Oversee usage metering, cost dashboards, alerts, budgeting tools, and predictable API cost experiences
• Partner deeply with engineering, security, legal, compliance, finance, and leadership to deliver high-trust, enterprise-grade systems
• Define the strategy and ship foundational capabilities that ensure customers use Openai products securely, privately, and with enterprise-grade controls
• Expand regional data processing footprint and enable new inference caching controls in the API
• Build APIs that make it easier for organizations to manage their spend limits

What We Are Looking For

• Experience in security, privacy, data infrastructure, or usage-based platform products
• Strong understanding of data governance, access controls, and enterprise identity
• Experience with usage metering, cost-management tooling, or billing-adjacent systems
• Ability to work across security, legal, engineering, compliance, and finance domains
• Strong systems thinking, analytical skills, and comfort operating in high-risk, high-trust areas
• Proven experience leading large, complex, highly technical cross-functional teams
• Mentoring/leading others is a plus
• Excellent communication and ability to drive alignment across complex technical and regulatory environments
• Strong proficiency in Excel

Nice to Have

• Experience with machine learning or artificial intelligence
• Knowledge of cloud computing platforms (AWS, GCP, Azure)
• Familiarity with containerization (Docker) and orchestration (Kubernetes)
• Experience with agile development methodologies

Benefits and Perks

• Competitive salary and equity package
• Comprehensive health insurance and benefits
• Generous PTO and sick leave policy
• Flexible, hybrid work arrangement (3 days in the office per week)
• Relocation assistance for new employees
• Professional development and training opportunities
• Access to cutting-edge AI technology and research
• Collaborative, dynamic work environment with a team of experts in the field

• Tip: Showcase your expertise in data governance, access controls, and enterprise identity to stand out in your application. Highlight specific experiences and projects that demonstrate your skills.
• Ensure your resume and cover letter are tailored to the role and highlight relevant technical skills, such as Excel proficiency.
• Prepare to discuss your experience working with cross-functional teams and driving alignment across complex technical and regulatory environments.
• Be ready to provide specific examples of how you have led large, complex projects and teams in the past.
• Research Openai's products and technology to demonstrate your understanding of the company's mission and values.
• Consider creating a portfolio that showcases your experience and skills in API infrastructure and product management.
• Tip: Don't be afraid to ask about salary and benefits during the interview process. It's a normal part of the conversation, and being open and honest can help you negotiate the best possible package.