Product Manager, Families
WFA Digital Insight
As demand for AI-powered products grows, companies like OpenAI are looking for skilled professionals to lead the charge. With the rise of AI in everyday life, the need for responsible and safe AI deployment has never been more pressing. OpenAI's commitment to safety and human-centered AI is a major draw for professionals looking to make a meaningful impact. The demand for product managers with expertise in AI and family-focused products is on the rise, with a 25% increase in job postings in the last year alone. To succeed in this role, candidates will need to bring a unique combination of technical expertise, product management skills, and a deep understanding of the needs of families and caregivers. Before applying, candidates should be prepared to showcase their experience in building trust-sensitive products and their ability to balance usefulness, simplicity, trust, safety, and accessibility.
Job Description
About the Role
The Product Manager, Families role at OpenAI is a high-impact position that will shape how families, caregivers, and older adults benefit from AI across OpenAI's products. This role is part of the Youth Well-Being team, which focuses on helping young people have safe, age-appropriate, and positive experiences with AI. The team builds features such as age prediction, parental controls, and access to crisis support resources when people need help.As a Product Manager, Families, you will be responsible for setting the product strategy for Family experiences across OpenAI products. You will work closely with engineering, design, research, policy, legal, communications, finance, and operations teams to ensure that these powerful tools are used responsibly.
The Youth Well-Being team brings together product, policy, safety, research, and operations to keep improving how ChatGPT supports teens and families. This role is an opportunity to improve daily life for millions of people and make a meaningful impact on the development of AI.
What You Will Do
- Set the product strategy for Family experiences across OpenAI products
- Identify user needs and turn them into high-impact product opportunities, owning products end-to-end, from concept through launch and iteration
- Build experiences that balance usefulness, simplicity, trust, safety, and accessibility
- Define success metrics and use data and research to guide roadmap decisions
- Partner cross-functionally to execute quickly and effectively
- Work with technical teams to ship high-quality products
- Collaborate with design, research, and policy teams to ensure that products meet the needs of families and caregivers
- Develop and maintain a deep understanding of the needs of families and caregivers
- Stay up-to-date with industry trends and developments in AI and family-focused products
What We Are Looking For
- 7+ years of product management experience leading large-scale consumer or platform products
- Experience building for parents, families, or in trust-sensitive products
- Strong product judgment and the ability to simplify complex problems
- Ability to work effectively with technical teams and ship high-quality products
- Analytical, user-focused, and excellent cross-functional communication skills
- Experience with Excel and other data analysis tools
- Ability to care deeply about using AI to improve everyday life
- Strong understanding of the needs of families and caregivers
- Experience working in a fast-paced, dynamic environment
Nice to Have
- Experience with AI-powered products and services
- Knowledge of machine learning and natural language processing
- Experience working with cross-functional teams, including engineering, design, and research
- Strong understanding of the ethical implications of AI development and deployment
Benefits and Perks
- Opportunity to work on high-impact products that improve daily life for millions of people
- Collaborative and dynamic work environment
- Professional development opportunities, including training and education programs
- Competitive compensation and benefits package
- Flexible work arrangements, including remote work options
- Access to cutting-edge technology and tools
- Recognition and rewards for outstanding performance
- Comprehensive health and wellness programs
- Generous parental leave policy
How to Stand Out
- Be prepared to showcase your experience in building trust-sensitive products and your ability to balance usefulness, simplicity, trust, safety, and accessibility.
- Highlight your analytical and problem-solving skills, as well as your ability to communicate complex ideas to cross-functional teams.
- Emphasize your experience working with technical teams and shipping high-quality products.
- Showcase your understanding of the needs of families and caregivers, and your ability to develop products that meet those needs.
- Be prepared to discuss your experience with AI-powered products and services, and your knowledge of machine learning and natural language processing.
- Demonstrate your ability to work effectively in a fast-paced, dynamic environment, and your willingness to learn and adapt to new technologies and trends.
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