Product Manager, GTM Systems

About the Role

The role entails a deep understanding of the customer lifecycle, from first touch through renewal and expansion, and the ability to identify high-impact use cases for AI application. You will work to evaluate and integrate first-party and third-party tools, ensuring solutions work seamlessly within the GTM ecosystem. This position requires strong product judgment, systems thinking, and a practical understanding of applied AI in operational environments.

What You Will Do

• Define how AI is applied across customer-facing GTM workflows to enhance sales, marketing, and customer success operations
• Identify, compare, and prioritize the highest-impact opportunities for AI application across sales, marketing, and customer success
• Balance near-term impact with longer-term platform capabilities such as decisioning and orchestration
• Own the product lifecycle from problem definition through execution and adoption, including rapid prototyping to explore and validate ideas
• Set priorities and make tradeoffs that balance speed with long-term system health
• Partner with cross-functional teams to ensure the successful integration of AI-powered solutions
• Develop and drive the AI roadmap and priorities for GTM systems
• Ensure solutions work seamlessly within the broader GTM ecosystem
• Collaborate with stakeholders to define and drive business outcomes through AI application
• Stay updated on the latest trends and technologies in AI and GTM systems to continuously improve the company's competitive edge

What We Are Looking For

• 5+ years of experience in product management with a focus on AI-powered systems or similar technologies
• Strong understanding of GTM systems, including sales, marketing, and customer success workflows
• Experience with Salesforce or similar CRM platforms
• Proven track record of successfully applying AI to drive business outcomes
• Strong product judgment and systems thinking
• Excellent communication and collaboration skills
• Ability to work in a fast-paced, dynamic environment
• Strong analytical and problem-solving skills
• Bachelor's degree in Computer Science, Business Administration, or a related field

Nice to Have

• Experience with cloud-based technologies and integrations
• Knowledge of data analytics and visualization tools
• Certification in AI or machine learning
• Experience working in a remote or distributed team environment
• Familiarity with agile development methodologies

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge technology company
• Collaborative and dynamic work environment
• Professional development opportunities
• Flexible working hours and remote work options
• Access to the latest tools and technologies
• Comprehensive health insurance package
• Generous paid time off policy
• Annual stipend for professional development and education

• Stand out with a strong portfolio: Showcase your experience with AI-powered GTM systems and Salesforce by including specific examples in your portfolio or resume.
• Highlight transferable skills: Even if you don't have direct experience with all the required tools, emphasize any transferable skills you have, such as data analysis or project management.
• Prepare for behavioral interviews: Be ready to give specific examples of how you've applied AI to drive business outcomes in the past.
• Research Dropbox's culture: Understand the company's values and mission to show your enthusiasm and fit during the application process.
• Negotiate based on industry standards: If offered the position, research the market rate for similar roles to negotiate your salary effectively.
• Look for red flags in company reviews: Check reviews from current or former employees to get an honest view of the company culture and potential challenges in the role.
• Customize your application materials: Tailor your resume and cover letter to match the skills and qualifications listed in the job description to increase your chances of getting noticed.