Product Manager, Link - Consumer

About the Role

The Product Manager, Link - Consumer, plays a pivotal role in shaping the future of online payments and consumer finance at Stripe. This position is responsible for developing and executing the product strategy for Link, ensuring that it meets the evolving needs of consumers in the digital economy. As part of the Link team, you will work closely with cross-functional teams, including Engineering, Design, and GTM, to drive the development of innovative, consumer-centric products.

The Link team is at the forefront of pioneering the future of Identity, Consumer Finance, and AI-driven transactions. With a foundation built on high-conversion merchant payments and a flexible digital wallet, the team is expanding its reach to build the infrastructure for a world where AI agents transact on behalf of consumers, stablecoins become mainstream, and identity dictates how money moves. The ideal candidate will have a deep understanding of consumer needs, a passion for crafting exceptional user experiences, and the ability to drive product development with data-driven insights.

What You Will Do

• Own the consumer perspective, spending time with users, and synthesizing feedback and market signals into clear product direction
• Be the voice of the Link consumer, both within the team and across Stripe, ensuring that consumer needs are at the forefront of product development
• Define and drive an ambitious product roadmap, expanding core capabilities and leading nascent initiatives to maturity
• Establish team pace, clear prioritization, and rigorous execution standards
• Partner deeply with Engineering, Design, Data Science, Marketing, Sales, and Operations to ship cohesive, frictionless experiences
• Conduct market research and analyzes consumer trends to inform product decisions
• Develop and maintain a deep understanding of the competitive landscape and emerging technologies in consumer finance
• Collaborate with GTM to ensure alignment between product development and go-to-market strategies
• Work closely with the Design team to craft user experiences that are both intuitive and innovative

What We Are Looking For

• 8+ years of experience in a product or technical role, with a proven track record of shipping world-class consumer products at scale
• High taste, design empathy, and sharp judgment, with the ability to put yourself in the shoes of consumers and craft great experiences
• Rigorous with data, comfortable digging into metrics, writing SQL when needed, and thinking from first principles to deliver the right results
• Desire for continuous product improvement, with the ability to optimize for shipping a portfolio of small, medium, and large releases
• Ownership mindset, with a willingness to work on whatever it takes to solve problems and delight consumers
• Strong written and verbal communication, with a talent for distilling user problems into precise, actionable framing
• Experience managing high-stakes external partnerships, aligning on milestones and execution

Nice to Have

• Experience with AI-driven product development and its applications in consumer finance
• Knowledge of the payments and fintech industry, including trends, regulations, and emerging technologies
• Familiarity with product development methodologies, such as Agile or Scrum
• Certification in product management or a related field
• Experience working in a remote or distributed team environment

Benefits and Perks

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Flexible PTO and remote work options
• Professional development opportunities, including training and conference sponsorships
• Access to the latest technologies and tools
• Collaborative and dynamic work environment
• Opportunity to work on high-impact projects that shape the future of consumer finance
• Recognition and reward for outstanding performance and contributions
• A culture that values diversity, inclusion, and innovation

• Develop a strong understanding of consumer finance and payments industry trends, as well as emerging technologies like AI-driven transactions.
• Ensure your portfolio showcases your ability to drive product development with data-driven insights and user-centric design principles.
• Highlight any experience with GTM strategies and how you've aligned product development with go-to-market plans.
• Be prepared to discuss your approach to solving complex consumer problems and how you prioritize features and product roadmaps.
• Practice explaining technical concepts and product decisions to both technical and non-technical stakeholders.
• Research Stripe's culture and values to understand how your skills and experience can contribute to the company's mission.
• Prepare questions about the team's dynamics, the role's responsibilities, and opportunities for growth and professional development.