Product Manager

About the Role

The Works division, where this role is based, is a fast-growing SaaS software team focused on optimizing how health systems schedule and manage their direct resources. The team is driven by a mission to help more people everywhere get care, and the Product Manager will play a key role in achieving this goal.

The ideal candidate will have a deep understanding of the healthcare industry, as well as experience in product management, AI, and data analysis. They will be able to leverage this knowledge to drive product definition, build customer relationships, and ultimately ship products that have a meaningful impact on clients and clinician user base.

What You Will Do

• Act as the company-acknowledged expert on a product domain, target users and customers, core functionality, and strategic positioning
• Bring a forward-deployed mindset to work with Works customers on solving problems and building new, innovative solutions
• Leverage AI to build fully functional first iterations of product features, enhanced workflows, and perform in-depth product analysis
• Use data tools to understand how products are used, providing actionable insights to the team
• Stay informed on industry trends, competitive landscapes, and relevant domain knowledge
• Build deep knowledge of Works' business, including marketing, sales, finance, services, and legal
• Support the development and communication of a product roadmap for your domain area
• Demonstrate a thorough understanding of product functionality and be able to conduct demos, train users, and address customer inquiries
• Identify and address product risks and differentiation opportunities upfront using qualitative and quantitative techniques
• Solve problems collaboratively and focus on outcome-driven development
• Support engineers and product marketing during delivery to ensure smooth implementation
• Continuously optimize and refine products post-launch using data-driven techniques

What We Are Looking For

• 5+ years of experience in product management, preferably in the healthcare tech space
• Strong understanding of AI and data analysis, with experience in leveraging these tools to drive product definition
• Excellent customer empathy and relationship-building skills
• Experience in cross-functional leadership and collaboration
• Strong understanding of the healthcare industry, including market trends and competitive landscapes
• Ability to drive product definition and ship products that have a meaningful impact on clients and clinician user base
• Strong communication and presentation skills, with experience in conducting demos and training users
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong problem-solving skills, with experience in using qualitative and quantitative techniques to identify and address product risks

Nice to Have

• Experience in working with SaaS software teams
• Knowledge of healthcare workforce management and optimization
• Experience in using data tools to understand product usage and provide actionable insights
• Strong understanding of marketing, sales, finance, services, and legal aspects of the business
• Experience in developing and communicating product roadmaps

Benefits and Perks

• Opportunity to work with a fast-growing SaaS software team that's revolutionizing healthcare workforce management
• Competitive compensation and benefits package
• Chance to work with a mission-driven company that's backed by top investors
• Collaborative and dynamic work environment
• Opportunities for professional growth and development
• Flexible working hours and remote work options
• Access to cutting-edge technology and tools
• Comprehensive health insurance and wellness programs
• Generous PTO and vacation policy
• 401(k) retirement plan and matching program

• Tip: Highlight your experience in product management, AI, and data analysis, and be prepared to provide specific examples of how you've leveraged these skills to drive product definition and ship impactful products.
• Tip: Showcase your understanding of the healthcare industry, including market trends and competitive landscapes, and be prepared to discuss how you've applied this knowledge in previous roles.
• Tip: Emphasize your customer empathy and relationship-building skills, and be prepared to provide examples of how you've built strong customer relationships and driven product definition based on customer needs.
• Tip: Be prepared to discuss your experience in cross-functional leadership and collaboration, and provide examples of how you've worked with engineers, product marketing, and other stakeholders to deliver products.
• Tip: Highlight your ability to work in a fast-paced environment and prioritize multiple tasks and projects, and be prepared to provide examples of how you've managed competing priorities and deadlines.
• Tip: Be prepared to discuss your experience in using data tools to understand product usage and provide actionable insights, and highlight your ability to leverage AI to build fully functional first iterations of product features and enhanced workflows.