Product Manager
WFA Digital Insight
The shift to online shopping has fueled a 25% increase in demand for skilled product managers in the retail sector over the past year. With the rise of social commerce, companies like Qurate Retail Group are looking for professionals who can navigate the intersection of technology, customer needs, and business goals. This role stands out for its focus on digital skills and merchandising technology, making it an attractive opportunity for those with experience in product management and a passion for innovative retail solutions. Before applying, candidates should be prepared to showcase their expertise in product strategy, AI tools, and cross-functional collaboration.
Job Description
About the Role
The Product Manager position at Qurate Retail Group is a critical role that supports the company's efforts to enhance its product offerings and improve customer experience. This role is part of the Merchandising Domain and is responsible for leading product strategy and execution, aligning market research, customer and internal user needs, business goals, and industry trends. The successful candidate will have the opportunity to work on exciting projects, collaborate with cross-functional teams, and contribute to the company's mission to deliver exceptional customer experiences.As a Product Manager, you will be working closely with various stakeholders, including merchandising, marketing, and technology teams, to identify opportunities to improve product performance and system design. You will be responsible for gathering, defining, and documenting requirements, managing the product backlog, and overseeing backlog execution. Your expertise in product strategy, merchandising processes, and AI tools will be essential in driving the company's product vision and stakeholder alignment.
Qurate Retail Group is a Fortune 500 company with a portfolio of leading retail brands, including QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. The company is committed to fostering a culture of inclusion and belonging, and this role offers the opportunity to be part of a dynamic team that values diversity and promotes equal employment opportunities.
What You Will Do
- Lead product discovery and strategy by leveraging market research, customer and internal user insights, business goals, and industry trends to shape product direction
- Gather, define, and document requirements in partnership with stakeholders, SMEs, Legal, IT, and Product Management
- Manage the product backlog by turning roadmap priorities into refined, estimated, and value-driven work for the team
- Use AI tools to accelerate product management work, including roadmap development, requirements decomposition, backlog optimization, and production analysis
- Manage product delivery outcomes by overseeing backlog execution and identifying opportunities to improve product performance and system design
- Contribute to product vision and stakeholder alignment by communicating strategy and balancing priorities across teams, functions, and markets
- Collaborate with cross-functional teams, including merchandising, marketing, and technology teams, to identify opportunities to improve product performance and system design
- Develop and maintain relationships with stakeholders, including SMEs, Legal, IT, and Product Management
- Stay up-to-date with industry trends and emerging technologies, and apply this knowledge to drive product innovation and growth
What We Are Looking For
- Bachelor's degree or an equivalent combination of education and experience
- 5+ years of product management experience in a retail environment
- Expertise in merchandising technology products, platforms, and processes, including experience with Stibo PIM or similar enterprise-level PIM systems
- Knowledge of product strategy, merchandising processes, regulations, and cross-functional dependencies
- Expertise using AI tools such as ChatGPT, Microsoft Copilot, and Atlassian Rovo
- Ability to manage projects, advise on current and emerging technologies, and navigate stakeholder priorities
- Knowledge of relevant compliance requirements such as SOX and PCI, with the ability to advocate for compliance across the organization
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Ability to analyze complex data sets and drive business decisions through data-driven insights
Nice to Have
- Experience with agile project management methodologies, such as Scrum or Kanban
- Knowledge of cloud-based technologies, such as AWS or Azure
- Experience with data analytics tools, such as Tableau or Power BI
- Certification in product management, such as CSPO or AIPMM
Benefits and Perks
- Competitive compensation package
- Paid time off and employee assistance program
- Parental leave and paid volunteer hours
- Company discounts on products and services
- Health care benefits starting on day 1, 401(k), and tuition reimbursement benefits
- Opportunity to work with a dynamic team and contribute to the company's mission to deliver exceptional customer experiences
- Remote work arrangement, with the option to work from home or from one of the company's offices
- Professional development opportunities, including training and education programs
- Access to the latest technologies and tools, including AI tools and data analytics software
How to Stand Out
- Tip: Showcase your expertise in product strategy, merchandising processes, and AI tools by providing specific examples of how you have applied these skills in previous roles.
- Tip: Be prepared to discuss your experience with cross-functional collaboration and stakeholder management, and provide examples of how you have effectively communicated with different teams and stakeholders.
- Tip: Highlight your ability to analyze complex data sets and drive business decisions through data-driven insights, and be prepared to discuss your experience with data analytics tools and methodologies.
- Tip: Research the company's products and services, and be prepared to discuss how you can contribute to the company's mission to deliver exceptional customer experiences.
- Tip: Be prepared to discuss your experience with agile project management methodologies, and highlight your ability to work effectively in a fast-paced and dynamic environment.
- Tip: Consider creating a portfolio that showcases your experience and skills, and be prepared to discuss your portfolio with the interviewer.
- Tip: Don't be afraid to ask questions during the interview, and be prepared to discuss your salary expectations and benefits requirements.
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