Product Manager

About the Role

Given the fast-paced and dynamic nature of WorkOS, candidates should be comfortable with a high degree of autonomy and the ability to operate with limited information, making decisive moves and iterating based on feedback. The role involves close collaboration with various teams, including marketing, sales, and GTM, to ensure the successful launch and adoption of new features and products.

What You Will Do

• Own specific product areas with full accountability for outcomes, from discovery through delivery and iteration.
• Engage regularly with customers to understand their needs and synthesise this feedback into clear, prioritized product direction.
• Collaborate tightly with engineering and design teams to move from concept to shipped product quickly.
• Define and track success metrics to evaluate the effectiveness of shipped products.
• Work cross-functionally with marketing, sales, and GTM teams to bring new features and products to market effectively.
• Identify 0-to-1 opportunities and drive them from concept to launch.
• Make hard prioritization calls with limited information and defend them clearly.
• Contribute to the broader product strategy and roadmap as the company scales.
• Develop a deep understanding of the product surface, identifying areas for improvement and opportunities for innovation.
• Stay up-to-date with industry trends and competitor activity to inform product decisions.

What We Are Looking For

• B2B SaaS experience, with a deep understanding of the developer or enterprise buyer.
• One of: deep domain knowledge in auth, identity, or developer tooling, or a strong track record of building developer-facing products.
• Real 0-to-1 experience, having started something from scratch.
• Customer obsession, demonstrated through constant engagement with users and incorporating their feedback into product development.
• Bias to action, with the ability to move quickly, make decisions without perfect information, and iterate.
• Strong cross-functional collaboration skills, with experience working closely with design, engineering, and marketing teams.
• Experience with pricing and packaging decisions, understanding how product and monetization interact.
• Background at a company with a PLG motion or developer-first go-to-market.
• Willingness to travel for team or customer meetings, roughly once a month.

Nice to Have

• Experience in managing and launching new products, preferably in the developer tooling or B2B SaaS space.
• Strong analytical skills, with the ability to use data to inform product decisions.
• Familiarity with agile development methodologies and version control systems like Git.
• Knowledge of cloud platforms such as AWS, Google Cloud, or Azure.

Benefits and Perks

• Competitive pay, within the range of
  75,000 - $250,000, based on experience.
• Substantial equity grants, reflecting the company’s commitment to its employees’ long-term success.
• Comprehensive healthcare insurance, including medical, dental, and vision, for you and your family.
• Generous parental leave policy, supporting new parents as they balance their professional and personal lives.
• Paid-time off, ensuring a healthy work-life balance.
• Fully remote working arrangements, with the flexibility to work from anywhere.
• Opportunities for professional development and growth within the company.
• Access to cutting-edge technologies and tools, to support your work and personal projects.
• A dynamic, supportive team environment, with regular virtual and in-person team meetings and activities.

• Highlight your customer obsession: Show how you’ve incorporated customer feedback into product development and how it has positively impacted your previous projects.
• Prepare to discuss your 0-to-1 experience: Be ready to explain how you identified an opportunity, developed a concept, and took it through to launch, highlighting any challenges you overcame.
• Showcase your GTM experience: Demonstrate your understanding of go-to-market strategies, especially in the context of B2B SaaS and developer tooling, and how you can leverage this experience to contribute to WorkOS’s growth.
• Understand the current market landscape: Familiarize yourself with the latest trends in B2B SaaS and developer tooling, and be prepared to discuss how these trends can inform product decisions at WorkOS.
• Be ready to talk about prioritization: Explain how you prioritize tasks and make decisions with limited information, and provide examples from your previous experience.
• Demonstrate your ability to collaborate: Highlight your experience working with cross-functional teams, including design, engineering, and marketing, and how you ensure successful outcomes through collaboration.
• Prepare thoughtful questions: Come up with a list of questions to ask during the interview, focusing on the company culture, product roadmap, and how the Product Manager role contributes to the company's overall strategy.