Product Owner - Checkout & Payments

About the Role

OnBuy's mission is to be the best choice for every customer, everywhere, and this role is central to achieving that goal. The company has recently been recognized as one of the UK's fastest-growing tech companies, demonstrating its commitment to innovation and customer satisfaction. As a Product Owner, you will have the opportunity to make a meaningful impact and contribute to the company's continued growth.

The role involves working closely with various teams, including engineering, QA, design, data, risk, finance, international, customer service, payment partners, acquiring partners, and PSPs. Your ability to collaborate, communicate effectively, and lead will be essential in delivering high-quality checkout and payment experiences across multiple brands and markets.

What You Will Do

• Own the end-to-end buyer journey from basket through to successful order placement across multiple brands and markets.
• Ensure checkout is fast, trusted, resilient, and commercially effective across 21 markets.
• Define and own the product vision and roadmap for basket, checkout, account creation, payment methods, APMs, wallets, payment performance, and payment localization.
• Translate buyer friction, payment data, market performance, payment method gaps, APM suitability, operational needs, risk considerations, local payment preferences, language and currency needs, and commercial priorities into clear problem statements, user stories, and measurable outcomes.
• Continuously prioritize and refine the backlog based on conversion impact, payment success, APM coverage, customer trust, operational efficiency, brand priorities, local market needs, and business value.
• Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad.
• Balance delivery speed with long-term scalability, technical health, payment reliability, APM scalability, compliance requirements, currency and language localization, brand consistency, and operational efficiency.
• Focus on outcomes over outputs, ensuring delivery directly improves checkout conversion, payment success, trust, and business value across multiple brands and markets.
• Collaborate with stakeholders to identify and prioritize opportunities for improvement in the checkout and payments process.
• Develop and maintain a deep understanding of customer needs, market trends, and competitor activity to inform product decisions.

What We Are Looking For

• Proven experience as a Product Owner in a similar role, preferably in e-commerce or a related field.
• Strong understanding of checkout and payments processes, including payment methods, APMs, wallets, and fraud considerations.
• Experience with data analysis tools such as GA4, Looker Studio, and Excel.
• Ability to communicate complex technical information to non-technical stakeholders.
• Strong problem-solving skills, with the ability to analyze complex problems and develop effective solutions.
• Experience working in an Agile environment, with knowledge of sprint planning, backlog refinement, and prioritization.
• Strong collaboration and leadership skills, with the ability to work effectively with cross-functional teams.
• Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
• Strong understanding of customer needs and market trends, with the ability to develop customer-centric product solutions.

Nice to Have

• Experience working with international markets and multiple brands.
• Knowledge of payment regulations and compliance requirements.
• Experience with A/B testing and experimentation to inform product decisions.
• Familiarity with cloud-based technologies and scalable architecture.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a rapidly growing and innovative company.
• Collaborative and dynamic work environment.
• Professional development opportunities, including training and conference attendance.
• Flexible working hours and remote work options.
• Access to the latest tools and technologies.
• Recognition and reward for outstanding performance.

• Tip: Develop a strong understanding of the checkout and payments process, including payment methods, APMs, and fraud considerations.
• Tip: Showcase your experience with data analysis tools such as GA4, Looker Studio, and Excel, and highlight your ability to communicate complex technical information to non-technical stakeholders.
• Tip: Prepare to discuss your experience working in an Agile environment, including sprint planning, backlog refinement, and prioritization.
• Tip: Highlight your ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment, and showcase your strong problem-solving skills.
• Tip: Research OnBuy's company culture and values, and be prepared to discuss how your skills and experience align with their mission and goals.
• Tip: Be prepared to provide examples of your experience working with international markets and multiple brands, and highlight your knowledge of payment regulations and compliance requirements.
• Tip: Develop a strong understanding of customer needs and market trends, and be prepared to discuss your approach to developing customer-centric product solutions.