Product Owner, Modeling
WFA Digital Insight
The demand for skilled product owners in the healthcare tech space has surged, with roles like this one at Zelis offering a unique blend of business acumen, technical expertise, and client empathy. As the healthcare industry continues to evolve, professionals with experience in business intelligence and claims modeling are in high demand, with some estimates suggesting a 25% growth in related job postings over the past year. With its commitment to modernizing the healthcare financial experience, Zelis stands out as an innovative player in the market. Before applying, candidates should be prepared to showcase their ability to drive product vision, collaborate with cross-functional teams, and deliver data-driven insights that drive business outcomes.
Job Description
About the Role
The Product Owner for Business Intelligence and Claim Modeling at Zelis plays a pivotal role in shaping the analytical capabilities that drive client insight, operational transparency, and strategic decision-making. This role is central to the development and maintenance of internal Business Intelligence dashboards and the claims modeling product, ensuring each delivers measurable value, intuitive user experiences, and actionable intelligence for both clients and internal teams. As part of the Product organization, the successful candidate will partner closely with Client Services, Business Analysts, Engineering, and Technical Writing to manage product enhancements, translate business needs into scalable solutions, and ensure high-quality documentation and support resources.Day-to-day, the role entails a deep dive into performance trends, client needs, and market insights to inform product strategy and roadmap adjustments. Collaboration is key, with regular participation in Agile ceremonies and cross-functional team meetings to refine requirements, prioritize backlog items, and guide development teams. The ideal candidate will bring a strong analytical mindset, client empathy, technical fluency, and a proactive approach to product delivery, working to maintain alignment between strategic objectives and day-to-day execution.
What You Will Do
- Partner with leadership to evaluate performance trends and recommend roadmap adjustments aligned with divisional growth objectives.
- Participate in relevant Agile ceremonies: Daily Stand-Ups, Backlog Grooming, Sprint Planning, Sprint Review, Sprint Retrospective.
- Assist with the elaboration of user stories and requirements, supporting team members with their work where required.
- Own the roadmap and delivery for internal Business Intelligence dashboards, ensuring the tools provide clear insights, trend analysis, and operational value for customers and internal stakeholders.
- Lead product strategy and enhancements for the claims modeling product, ensuring alignment with client needs and business goals.
- Manage client relationships related to business intelligence and modeling solutions, including addressing inquiries, interpreting insights, and supporting client-facing teams.
- Define, implement, and maintain business processes and procedures to meet business objectives.
- Analyze and identify opportunities for business process improvements.
- Coordinate with Technical Writers to ensure system documentation, release notes, and training materials are accurate, clear, and user-friendly.
What We Are Looking For
- Strong analytical thinking and problem-solving skills, with the ability to interpret complex data sets and draw actionable insights.
- Client empathy and understanding, with experience in managing client relationships and translating client needs into product solutions.
- Technical fluency, with a solid understanding of business intelligence tools, data modeling, and software development methodologies.
- Proactive and collaborative approach, with experience working in cross-functional teams and guiding development teams.
- Excellent communication and interpersonal skills, with the ability to articulate product vision and strategy to both technical and non-technical stakeholders.
- Experience with Agile development methodologies and participation in Agile ceremonies.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Nice to Have
- Experience in the healthcare industry, particularly in healthcare financial management or related fields.
- Knowledge of claims processing and modeling, with an understanding of the associated regulatory and compliance issues.
- Certification in product management or a related field, such as CSPO or AIPMM.
Benefits and Perks
- Competitive compensation package, reflecting the importance of this role in driving business outcomes.
- Opportunities for professional growth and development, including training and education support.
- Collaborative and dynamic work environment, with a team of experienced professionals passionate about healthcare technology.
- Flexible work arrangements, including remote work options, to support work-life balance.
- Comprehensive benefits package, including health insurance, retirement planning, and paid time off.
How to Stand Out
- Develop a solid understanding of business intelligence tools and data modeling principles to stand out in your application.
- Showcase your ability to interpret complex data sets and draw actionable insights, highlighting any experience with claims processing or healthcare financial management.
- Prepare to discuss your approach to product management, including how you prioritize tasks, manage stakeholders, and communicate product vision to technical and non-technical teams.
- Be ready to provide specific examples of times when you had to collaborate with cross-functional teams, manage client relationships, and drive product enhancements.
- Consider creating a portfolio that demonstrates your product management skills, including any experience with Agile methodologies, product roadmapping, and business process improvement.
- When discussing salary, be prepared to articulate your value based on your skills, experience, and the market rate for similar positions in the industry.
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