Product Owner - Policy Portfolio, Core Platforms | Personal Lines

About the Role

Day-to-day, this role entails working closely with multiple stakeholders, including Claims, Servicing, and other departments, to understand their needs and translate them into clear, prioritized product direction. The Product Owner will lead multiple squads supporting the same software product, ensuring alignment, coherence, and consistent execution across teams. This is a high-impact, cross-functional role that requires strong strategic thinking, stakeholder influence, and the ability to lead toward a cohesive and forward-looking policy vision.

The role is part of a modernizing and evolving policy platform environment, where the ability to think strategically about the future of policy capabilities while delivering near-term value is essential. The company's hybrid work schedule, with the option for remote work, offers flexibility for candidates who value work-life balance and are looking to join a dynamic team.

What You Will Do

• Own and manage personal lines software products within a policy capability, such as Policy Lifecycle Management, Policy Issuance, or Policy Provisions Management.
• Define and drive a short-term tactical and long-term strategic policy roadmap, aligned to organizational priorities, growing needs of other platforms, and the transformation of the policy ecosystem through the USRM Frontier program.
• Lead multiple squads supporting the same software product, ensuring alignment, coherence, and consistent execution across teams.
• Partner closely with Claims, Servicing, and other stakeholders to deeply understand their needs and translate them into clear, prioritized product direction.
• Understand how the Policy platform supports USRM PL business products and define, build alignment, and drive execution on enhancements to the platform to support business product evolution.
• Collaborate with stakeholders, leadership, and Technology partners to create product vision and alignment with strategic priorities; communicate product and portfolio vision to squads and cross-functional teams outside the portfolio.
• Own and maintain a Policy software product backlog, accountable for its contents, prioritization, and acceptance criteria.
• Ensure clear, actionable user stories across multiple squads.
• Develop and maintain both short-term (1-year / 4 program increment) and long-term (3-year) product roadmaps that reflect stakeholder needs, technical dependencies, and strategic platform direction.
• Set priorities and actively participate in squad-level and portfolio program increment planning.

What We Are Looking For

• Outcome-oriented product thinker with the ability to operate at both tactical and strategic levels.
• Strong understanding of policy capabilities and their role in supporting business products.
• Experience in leading multiple squads and ensuring alignment across teams.
• Excellent stakeholder management and partnership skills.
• Strong analytical and problem-solving skills, with the ability to analyze feasibility, cost of delay, and other dimensions of planned or potential product changes.
• Experience with agile methodologies and tools.
• Strong communication and leadership skills, with the ability to set and manage stakeholder expectations.
• Understanding of regulatory, compliance, and industry constraints relevant to the policy portfolio.

Nice to Have

• Experience with policy lifecycle management, policy issuance, or policy provisions management.
• Knowledge of insurance industry trends and regulatory requirements.
• Familiarity with design thinking principles and customer-driven design approaches.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with a leading insurance company in a dynamic and evolving field.
• Flexible and remote work arrangements, with the option for a hybrid schedule.
• Professional development opportunities, including training and education support.
• Access to a comprehensive health and wellness program.
• Generous paid time off and holidays.
• Recognition and reward programs for outstanding performance.

• Ensure your resume and cover letter highlight your experience in product ownership, policy management, and leadership roles.
• Prepare to discuss your understanding of policy capabilities and how you've driven product strategy in previous roles.
• Research Liberty Mutual Insurance's policy ecosystem and be ready to discuss how you can contribute to its evolution.
• Showcase your analytical skills by providing examples of how you've analyzed product changes and made data-informed decisions.
• Be prepared to talk about your experience with agile methodologies and how you've managed stakeholder expectations in previous roles.
• Consider creating a portfolio that demonstrates your product ownership skills, including examples of product roadmaps and user stories you've developed.