Product Owner

About the Role

The successful candidate will be a driven and innovative problem solver, with a deep understanding of the FinTech industry and the ability to navigate complex regulatory requirements. You will be expected to partner with other Product Managers to ideate, write, and groom user stories for feature-driven projects and product work, as well as regularly communicate with the Product Lead and other stakeholders to ensure that product work is on track and aligned with business objectives.

Quavo, Inc. is a leader in the fraud and disputes management technology space, offering the world's only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. The company is committed to innovation and customer satisfaction, and is looking for talented and motivated individuals to join its team.

What You Will Do

• Partner with other Product Managers to ideate, write, and groom user stories for feature-driven projects and product work
• Regularly communicate with the Product Lead and other stakeholders to ensure that product work is on track and aligned with business objectives
• Collaborate with Engineering to ensure clarity in requirements for software tickets
• Manage, maintain, and protect the scope of product work to ensure timely and effective delivery of new and iterative functionality
• Independently author Acceptance Criteria for user stories and software tickets, providing clear and self-sufficient documentation that enables developers and testers to implement and validate changes to the core product
• Develop deep subject matter expertise in assigned product areas, serving as a go-to resource for answering internal and external questions, providing internal training, and supporting team members on those product domains
• Operate as an active and engaged member of a Scrum team, participating in sprint ceremonies including planning, daily standups, reviews, and retrospectives
• Apply expertise in Regulation E and Regulation Z to ensure that product features and requirements remain compliant with applicable consumer financial protection laws and card network rules
• Partner with the Product Delivery Manager to anticipate necessary changes and tradeoffs to the scope of work
• Work autonomously to maintain a high-velocity output and drive results in a fast-paced environment

What We Are Looking For

• A minimum of 5 years of experience in the fraud and disputes space, with demonstrated knowledge of consumer financial products and chargeback/dispute resolution processes
• A minimum of 1-2 years of Agile experience, with a deep understanding of the Software Development Life Cycle
• Experience working on SaaS products, with a strong understanding of the tradeoffs process of product management
• A relevant degree or equivalent proven practical experience, with a strong foundation in business and technical skills
• Experience working with collaborative stakeholders across the business, with excellent presentation, interpersonal, and written/verbal communication skills
• Demonstrated strength in personal leadership, driving results, and relationship-building, with the ability to work effectively in a team environment
• Attention to detail, with a strong focus on delivering high-quality results in a fast-paced environment
• Understanding of the importance of compliance with regulatory requirements, with the ability to apply expertise in Regulation E and Regulation Z to product development

Nice to Have

• Experience working in a FinTech company, with a deep understanding of the industry and its trends
• Knowledge of major card network rules, including Visa, Mastercard, and Amex
• Experience working with Excel, with the ability to analyze and interpret complex data sets
• Certification in Agile or a related field, with a strong understanding of Scrum principles and practices
• Experience working in a remote environment, with the ability to work effectively in a distributed team

Benefits and Perks

• Competitive salary and benefits package, with a focus on providing a comprehensive and supportive work environment
• Opportunity to work with a leading company in the fraud and disputes management technology space, with a strong focus on innovation and customer satisfaction
• Collaborative and dynamic work environment, with a team of talented and motivated individuals
• Professional development opportunities, with a focus on providing training and support for ongoing education and growth
• Flexible work arrangements, with the ability to work remotely and maintain a healthy work-life balance
• Access to cutting-edge technology and tools, with a focus on providing the resources and support needed to deliver high-quality results
• Recognition and reward for outstanding performance, with a focus on providing a positive and supportive work environment

• Make sure to highlight your experience working in the FinTech industry, particularly in the fraud and disputes space, and be prepared to provide specific examples of your accomplishments and challenges.
• Develop a deep understanding of the company's products and services, as well as the industry trends and regulatory requirements that impact the company's operations.
• Be prepared to discuss your experience working with Agile methodologies and your ability to work effectively in a fast-paced environment.
• Emphasize your excellent communication and collaboration skills, and be prepared to provide examples of times when you had to work effectively with cross-functional teams to drive results.
• Consider creating a portfolio that showcases your experience and skills, and be prepared to discuss your approach to product development and your ability to drive results in a fast-paced environment.
• Be prepared to ask informed questions during the interview process, such as what the biggest challenges facing the company are and how the company approaches innovation and customer satisfaction.
• Research the company's culture and values, and be prepared to discuss how your own values and approach to work align with those of the company.