Professional Services Engineer, EMEA

GitlabGitlab·Remote(Remote, United Kingdom)
Software Development
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WFA Digital Insight

As demand for cloud-based software development tools surges, skilled engineers who can navigate complex migrations and installations are in high demand. With over 50 million registered users, Gitlab is a leader in the DevSecOps space, and this role offers a chance to work with a wide range of customers and technologies. To succeed, candidates will need strong technical chops, excellent communication skills, and the ability to think creatively about customer problems.

Job Description

About the Role

Gitlab is seeking a Professional Services Engineer to engage with customers and provide installation, migration, training, and advisory services.

Responsibilities

  • Use a consultative approach to customer engagements
  • Deliver on SOW with guidance from technical architects
  • Interface with customers and internal teams to drive customer success and improvements to GitLab features and processes

Requirements

  • Strong technical skills, with experience in installation, migration, and advisory services
  • Excellent communication and interpersonal skills
  • Ability to work effectively with customers and internal teams

How to Stand Out

  • Be prepared to showcase your technical expertise in areas like IaC/CaC and cloud-based software development
  • Develop a strong understanding of Gitlab's products and services to effectively communicate with customers
  • Highlight your experience with consultative sales approaches and customer success strategies
  • Practice explaining complex technical concepts in simple terms to demonstrate your communication skills
  • Be ready to discuss your experience working with cross-functional teams and driving process improvements

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