Professional Services Technical Architect

## About the Role As a Professional Services Technical Architect at GitLab, you will be at the forefront of driving technical innovation and excellence. Your primary responsibility will be to lead the technical direction of customer engagements, from the initial scoping and discovery phase to delivery. You will design and implement high-level architectures, ensuring that deliverables meet customer requirements and expectations. This role combines deep technical expertise with customer-facing leadership, making it an exciting opportunity for those who thrive in dynamic environments. The role is part of GitLab's Professional Services team, which is dedicated to helping customers achieve their goals through the adoption of GitLab's DevSecOps platform. You will work closely with cross-functional teams, including sales, marketing, and customer success, to ensure seamless execution and customer satisfaction. Your expertise will be instrumental in driving the growth and success of GitLab's customers, making this a highly rewarding role for those passionate about making a meaningful impact. GitLab's commitment to innovation, collaboration, and customer satisfaction creates a unique work environment that fosters growth, learning, and creativity. With a strong emphasis on AI-driven productivity, you will have the opportunity to leverage the latest technologies to drive efficiency, innovation, and impact. If you are a technical leader who is passionate about DevSecOps, cloud computing, and customer success, this role offers a compelling opportunity to make a lasting difference. ## What You Will Do - Design and deliver GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices.

• Lead source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate.
• Build repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices.
• Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
• Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
• Evaluate and communicate scalability and security considerations, including compliance constraints, in proposed GitLab reference architectures and implementation plans.
• Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
• Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk and protect intellectual property.
• Collaborate with the sales team to develop and deliver technical sales content, including demos, proof-of-concepts, and trial environments.

## What We Are Looking For - 5+ years of experience in a technical architecture or leadership role, preferably in the DevSecOps or cloud computing space.

• Deep technical expertise in areas such as infrastructure as code, cloud computing, CI/CD, and DevSecOps.
• Experience with GitLab, or similar DevSecOps platforms, and a strong understanding of their capabilities and limitations.
• Strong leadership and communication skills, with the ability to work effectively with cross-functional teams and customer stakeholders.
• Experience with Agile development methodologies and version control systems such as Git.
• Knowledge of security and compliance considerations in cloud environments, including data protection and access control.
• Experience with automation tools such as Terraform, Ansible, and the GitLab Environment Toolkit (GET).
• Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions.

## Nice to Have - Experience with AI-driven productivity tools and their applications in software development and DevSecOps.

• Knowledge of industry trends and emerging technologies in the DevSecOps and cloud computing space.
• Experience with large-scale enterprise migrations and deployments.
• Certification in cloud computing, DevSecOps, or related fields.

## Benefits and Perks - Competitive salary and equity package.

• Comprehensive health, dental, and vision insurance.
• Flexible working hours and remote work arrangements.
• Generous paid time off and holiday policy.
• Professional development opportunities, including training and certification programs.
• Access to the latest technologies and tools in the DevSecOps and cloud computing space.
• Collaborative and dynamic work environment with a strong emphasis on innovation and customer satisfaction.

- Develop a strong understanding of GitLab's DevSecOps platform and its applications in cloud computing and software development.

• Build a portfolio that showcases your technical expertise and leadership experience in DevSecOps and cloud computing.
• Prepare to discuss your experience with infrastructure as code practices, such as Terraform and Ansible, and how you have applied them in previous roles.
• Research GitLab's company culture and values, and be prepared to discuss how your skills and experience align with them.
• Practice your communication and leadership skills, as this role requires effective collaboration with cross-functional teams and customer stakeholders.
• Stay up-to-date with industry trends and emerging technologies in the DevSecOps and cloud computing space, and be prepared to discuss their applications and implications.