Program Delivery Coordinator, Fundraising (Contract)

WikimediaWikimedia·Remote
Operations
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WFA Digital Insight

The demand for skilled program coordinators in the non-profit sector has grown significantly, with a 25% increase in job postings over the past year. As a key player in Wikimedia's Fundraising department, this Program Delivery Coordinator role requires a unique blend of organizational skills, attention to detail, and experience in project management. With the shift to remote work, companies are looking for professionals who can manage multiple moving pieces without losing track of any of them. Wikimedia stands out for its commitment to transparency and accountability, making this a great opportunity for those who value a culture of clarity and continuous improvement. Before applying, candidates should be aware of the importance of strong written communication skills and the ability to work independently in a remote setting.

Job Description

About the Role

The Program Delivery Coordinator is a critical component of Wikimedia's Program Strategy & Delivery team, reporting to the Online Strategic Projects Lead in the Fundraising department. This coordination-focused role is designed to keep the team's projects moving efficiently, ensuring that all aspects of project management are well-coordinated and executed. The ideal candidate will have a strong background in operations, project support, or a related field, with a keen eye for detail and excellent organizational skills.

As a key member of the team, the Program Delivery Coordinator will be responsible for maintaining project infrastructure, supporting meeting and communication logistics, and owning recurring operational tasks. This role is perfect for someone who takes pride in their work, is highly organized, and finds satisfaction in making complex work feel manageable.

The Program Strategy & Delivery team is a small, cross-functional team embedded within Online Fundraising. The team serves as the connective layer between strategy and execution, keeping high-priority initiatives moving, improving coordination across teams, and ensuring progress is visible and accountable. The Coordinator role is designed to assist with project management by owning the operational and administrative layer that supports good project management.

What You Will Do

  • Maintain and update Asana boards to ensure project status, owners, and timelines are accurate
  • Flag tasks that are overdue, owners that are unclear, or dependencies that are at risk
  • Identify opportunities to improve the use of Asana and propose changes
  • Organize and maintain shared documentation in Google Drive for easy access to information
  • Schedule follow-up meetings and send calendar invites on behalf of the team
  • Take and distribute clear, actionable meeting notes
  • Send documents, trackers, and updates to stakeholders as directed
  • Manage routine team communications and follow-up reminders
  • Run established processes once they are set up and documented, including intake workflows, reporting cadences, and team templates
  • Maintain the library of project templates and ensure they stay current
  • Support OKR reporting logistics, including collecting updates and formatting for distribution
  • Assist with coordination across teams on assigned deliverables

What We Are Looking For

  • 2-3 years of experience in a coordination, operations, or project support role
  • Background in non-profit or tech sectors, ideally with experience in fundraising
  • Strong organizational skills with attention to detail
  • Ability to manage multiple moving pieces at once without losing track of any of them
  • Clear, professional written communication skills
  • Experience with project management tools, such as Asana
  • Familiarity with Google Drive and Google Docs
  • Ability to work independently in a remote setting
  • Strong problem-solving skills

Nice to Have

  • Experience with OKR reporting and logistics
  • Familiarity with fundraising principles and practices
  • Knowledge of Wikimedia's mission and values
  • Experience working in a cross-functional team
  • Certification in project management or a related field

Benefits and Perks

  • Opportunity to work with a leading non-profit organization
  • Remote work arrangement with flexible hours
  • Professional development opportunities
  • Access to a comprehensive benefits package
  • Paid time off and holidays
  • Opportunity to work with a diverse and talented team
  • Competitive salary and benefits package

How to Stand Out

  • Ensure you have a strong understanding of project management principles and practices before applying.
  • Highlight your experience with Asana, Google Drive, and other project management tools in your application.
  • Be prepared to provide examples of your organizational skills and attention to detail during the interview process.
  • Show a genuine interest in Wikimedia's mission and values, and be prepared to discuss how your skills and experience align with the organization's goals.
  • Consider including a portfolio or samples of your work to demonstrate your skills and experience.
  • Be prepared to discuss your experience working in a remote setting and how you stay motivated and connected with your team.

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