Program Manager, Solutions Architecture

## About the Role The Program Manager, Solutions Architecture role at Stripe is a high-impact position that requires a unique blend of technical, business, and leadership skills. As a key member of the Solutions Architecture Strategic Programs team, you will be responsible for driving global programs that address the organization's most strategic priorities and time-sensitive business challenges. Your expertise will be crucial in designing and delivering programs that make it less frictionful for Solutions Architects to deliver user impact and scale best practices to drive global impact.

The Solutions Architecture org at Stripe is a pre-sales organization that aims to set and raise the bar in interactions with users. The team's goal is to drive Stripe's long-term revenue growth as trusted technical advisors to users and partners and a reliable voice of the user to Stripe Product. As a Program Manager, you will operate with significant autonomy, scoping ambiguous problems, aligning diverse stakeholders, and driving complex initiatives from strategy through delivery and iteration.

The ideal candidate will have a deep understanding of the tech industry and the ability to navigate complex stakeholder maps, including Sales, Marketing, Professional Services, Developer Relations, and Channel partners. You will be expected to use data to identify organizational gaps, set program priorities, measure impact, and build the case for investment or change across SA leadership and cross-functional partners.

## What You Will Do - Independently scope, design, deliver, and iterate on high-priority global programs that address SA's most strategic priorities - Partner with SA leadership and SA Enablement to define and scale repeatable frameworks and shared standards of pre-sales excellence - Use data to identify organizational gaps, set program priorities, measure impact, and build the case for investment or change - Lead change management planning and execution for org-wide programs, including communication, enablement, and operational rigor - Navigate competing priorities across a broad GTM stakeholder map to align cross-functional teams around programs that drive measurable improvement in SA effectiveness and user impact - Act as a resource and thought partner to SA leadership and peers, sharing knowledge and identifying risks early - Collaborate with cross-functional stakeholders to define and roll out global standards of SA user-facing and operational excellence - Develop and maintain relationships with key stakeholders, including SA leadership, SA business partners, and cross-functional teams - Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive innovation and improvement in SA programs

## What We Are Looking For - 7+ years of experience in GTM program management, business operations, or a related field - Strong knowledge of GTM strategies and tactics, including sales, marketing, and customer success - Experience with Salesforce and Excel, as well as other tools and technologies relevant to the role - Excellent communication, project management, and leadership skills - Ability to navigate complex stakeholder maps and build strong relationships with cross-functional teams - Strong data analysis and problem-solving skills, with the ability to drive insights and recommendations - Experience with change management and organizational design, with the ability to lead and execute complex initiatives - Strong business acumen, with a deep understanding of the tech industry and the ability to drive revenue growth

## Nice to Have - Experience working in a fast-paced, dynamic environment, with a strong ability to adapt to changing priorities and circumstances - Knowledge of Stripe's products and services, as well as the company's mission and values - Experience working with remote teams, with a strong ability to collaborate and communicate effectively in a distributed environment - Certification in program management or a related field, such as Agile or Scrum

## Benefits and Perks - Competitive salary and benefits package, with opportunities for growth and professional development - Comprehensive health insurance, including medical, dental, and vision coverage - Generous PTO and parental leave policies, with a strong emphasis on work-life balance - Remote work stipend, with the ability to work from anywhere in the US - Professional development opportunities, including training, mentorship, and conference attendance - Access to Stripe's products and services, including discounts and perks - A dynamic and supportive work environment, with a strong emphasis on collaboration and teamwork

- Tip: Make sure to highlight your experience with GTM program management and business operations in your application, as well as your ability to drive revenue growth and improve operational efficiency.

• Tip: Be prepared to talk about your experience with Salesforce and Excel, as well as other tools and technologies relevant to the role.
• Tip: Showcasing your ability to navigate complex stakeholder maps and build strong relationships with cross-functional teams will be key to success in this role.
• Tip: Be sure to research Stripe's products and services, as well as the company's mission and values, to demonstrate your knowledge and enthusiasm for the company.
• Tip: Highlight your experience working in fast-paced, dynamic environments, and your ability to adapt to changing priorities and circumstances.
• Tip: Consider obtaining certification in program management or a related field, such as Agile or Scrum, to demonstrate your expertise and commitment to the role.